Abstract
Abstract
Statistical process control and Shewhart control charts are used by organizations to aid in process understanding, assessing process stability, and identifying changes to improve the quality of the product. Shewhart control charts only considered uncertainty caused by randomness while in practice, uncertainty caused by vagueness, ambiguity, and/or incomplete information are also observed. In this article, fuzzy control charts which handle both kinds of uncertainty simultaneously are developed using fuzzy random variables. For this purpose, the unbiased estimation of standard deviation for a triangular fuzzy random variable is introduced and utilized to construct the fuzzy control charts. Then, a detailed average run length study is performed to evaluate the decisions regarding sample size and accepted out-of-control level (
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