With the abundance of technology, digital natives prefer to be more comfortable and effortless. They expect an instant, correct and crisp response to their queries. Keeping this in mind, this paper proposes an agent, HELP, which fetches the unstructured data from the web, aligns it with the structured knowledge base by transforming it into rules and updates the CLIPS knowledge base progressively. It helps to conquer the issue of format non-uniformity. The proposed model is simulated for a technical education university. The objective is to provide an interface to the newcomers who are unfamiliar with the rules, regulations, and policies of the new environment and at the same time reluctant to pose to seniors or faculty.
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