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Abstract

This article recounts the business-enterprise transformation that ensued from an action or praxis research, through the synthesis of statistical process control (SPC) and system dynamics (SD) simulation modeling. Intended to minimize the waste that a polymer-coating production process churned out, the SPC-SD union generated insight about the negative feedback structure of product thickness and its temperature through time, thereby enabling the client firm to leverage the dynamic equilibrium of its polymer-coating production process. Newly generated knowledge led to significantly improving end-product quality and, thereby, productivity, which tampering previously cumbered. Accrued from transforming the firm’s polymer-coating production process and operations governance, these benefits facilitated the self-development of its capability of relying on both SPC and SD for its production-strategy design and implementation tactics. Despite the praxis-research limitations, the article also offers future-research directions and policymaking recommendations. These can help capable professionals continually improve business enterprises and other societal human organizations, through the high technology of collegially self-organizing and self-governing societal human systems.

Keywords

continual improvement critical systems thinking (CST)entrepreneur implementation tactics intrapreneur parabolic partial deferential equations polymer coating process production strategy simulation modeling societal human systems statistical process control (SPC)system dynamics (SD)technique technocracy technology transformation

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Play with societal structure to improve societal process

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