E-commerce is gradually changing the way shoppers acquire goods and services. Shoppers seek ways to purchase goods easily through the Internet, and shippers or producers offer cheap ways to deliver goods to their customers through the services of carriers for home delivery. A theoretical model was established to evaluate city logistics schemes for multiple stakeholders before implementation. Policy measures to manage truck operations in the city and keep pollution levels at a minimum were evaluated. Cordon-based freight road pricing was found to provide better pollution reduction compared with distance-based pricing, but cordon-based pricing had less impact on areas outside a city. The problem was solved with a modeling approach for multiagent systems that used a vehicle routing problem with time windows, freight electronic marketplaces, and Q-learning.
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