Since 1993 the Texas Department of Transportation (TxDOT) has initiated several activities to provide better government. One of the initiatives has been the use of measurement as a tool to guide behavior and evaluate performance. TxDOT implemented the performance measurement initiative at two levels. The first application was at the statewide level using TxDOT’s Strategic Plan; the second application was at the district and division levels through the creation of operational-level strategic plans. In the larger context of better government, measurement supports performance management by aligning strategic action, planning, and consequences with performance.
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References
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