This study extends previous research by continuing to describe the natural support process. Specifically, we focus on the roles that co-workers and job coaches assume in supporting a worker with a disability. First, we discuss research related to co-worker involvement in work settings and provide a rationale for considering various roles for co-workers and job coaches. Second, we propose a framework for a continuum of six support strategies for co-workers and job coaches and show how prior research supports these strategies. Third, we offer suggestions for selecting an appropriate support strategy in a particular work setting. Finally, we discuss research areas that are still needed to clarify the natural support process.
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