Abstract
The present study focused on encoding and retrieval of knowledge as aids to decision-making by comparing the performance of rule-based expert systems and novices' heuristics within the framework of a matching identification problem. A rule-based expert system is developed with a computerized controlled procedure to evaluate and compare its performance with search strategies employed by novices. Analysis indicated that, as problem size increased, the system's outcome compared to novices' heuristics is improved.
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