Burnout and its associations with job satisfaction, role conflict, and role ambiguity were examined among 29 child-care social workers in South Africa. Social workers rated as moderate burnout associated with satisfaction with their jobs (−.48 to −.55) and with role conflict (.41) and role ambiguity (−.41 to −.65).
Get full access to this article
View all access options for this article.
References
1.
HarrisonW. D. (1980) Role strain and burnout in child-protective service workers. Social Service Review, 54, 31–43.
2.
MaslachC. (1982) The cost of caring.Englewood Cliffs, NJ: Prentice-Hall.
3.
MaslachC., & JacksonS. E. (1981) The measurement of experienced burnout. Journal of Occupational Behavior, 2, 99.
4.
MaslachC., & PinesA. (1979) Burnout, the loss of human caring. In PinesA. & MaslachC. (Eds.), Experiencing social psychology.New York: Random House. Pp. 246–252.
5.
PinesA.AronsonE., & KafryD. (1981) Burn-out: from tedium to personal growth.New York: Free Press.
6.
RatliffN. (1988) Stress and burnout in the helping professions. The Journal of Contemporary Social Work, 69, 147–154.
7.
RizzoJ. R.HouseR. J., & LirtzmanS. I. (1970) Role conflict and ambiguity in complex organizations. Administrative Science Quarterly, 15, 150–163.
8.
WeissD. J.DawisR. V.EnglandG. W., & LofquistL. (1965) An inferential approach to occupational reinforcement. Minnesota Studies in Vocational Rehabilitation, 19, 1–14.