Abstract
Employees' perceptions of important contributors to performance ratings were examined. 1608 employees of a single large professional services firm completed questionnaires anonymously. Respondents rank-ordered three factors of 11 which they thought contributed most to performance ratings in their firm. There were no sex differences, but significant differences were found between levels in the organization. The three top-rated contributors were excellent work, personal attributes, and technical skills; developing staff ranked last. Implications of these rankings for management, organizational culture, change, and later competitiveness are offered.
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