Factor analysis of the responses from 470 subjects to Hudiburg's 1989 Computer Technology Hassles Scale allowed for the identification of eight factors, defined as Computer Runtime Problems, Computer Information Problems, Everyday Computer Technology, Computers' Impact on Society, Computer as Person, Computer Processing Speed, Computer Costs, and Computerized Correspondence. The first two factors, Computer Runtime Problems and Computer Information Problems, were well defined in terms of variance accounted for and internal consistency. It was suggested that these two factors be used to form a shortened version of the Computer Technology Hassles Scale.
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