This article discusses the results of a study designed to identify key issues in the large-scale planned change process. 80 internal consultants, 58 external consultants, 71 researchers, and 189 managers indicated the extent to which they perceived various issues as having a positive or negative influence on the process of large-scale change. These positive and negative influence issues, as well as areas of agreement and disagreement concerning the perception of key issues are summarized.
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