Responses to a 15-item Expectation Survey Questionnaire from 256 parents who were applying for children's services showed similar expectations from parents of rural and urban residence: family, friends, or school personnel gave advice; the center would have child specialists, such as counselors, psychologists, and psychiatrists to help children and mothers; appointments within a week were likely; and talking not medication would characterize treatments.
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References
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TinsleyH.HarrisD. (1976) Client expectation for counseling. Journal of Counseling Psychology, 23, 173–177.