Locus of Control and Job Dissatisfaction

Abstract

To replicate an earlier study, 274 hospital employees, 86% of the staff, were surveyed to determine whether perceived job satisfaction was related to an individual's locus of control. While high scoring (external) employees were relatively less satisfied than were the low scoring (internal) ones, their attitudes toward the hospital, their working conditions, and their manager were significantly less positive. It was concluded that the external group may be dissatisfied since they feel that they do not control their lives and project their frustrations on the organization and its management.