Experiences with telephone counseling are used to illustrate potential problems for e-therapy: therapy becoming conversational, problems of transference and countertransference, and the effects of client's control and immediacy of contact.
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References
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BrockoppG. W. (2002) The telephone call; conversation or therapy. In LesterD. (Ed.), Crisis intervention and counseling by telephone. Springfield, IL: Thomas. Pp. 88–91.
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HsiungR. C. (Ed.) (2002) e-Therapy. New York: Norton.
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LesterD. (2002) Crisis intervention and counseling by telephone. Springfield, IL: Thomas.