KanoN., “Business Trip to Europe after an Interval of Six Years,”Hinshitsu [Quality, Journal of the Japanese Society for Quality Control, in Japanese], 12 (1982): 24–28.
2.
KanoN.KouraK., “Development of Quality Control Seen Through Companies Awarded the Deming Prize,”Rep. Stat. Appl. Res., JUSE, 37 (1990–91): 79–105.
3.
KanoN., “Quality Sweating Theory: Crisis Consciousness, Vision, and Leadership,”Hinshitsu [Quality, Journal of the Japanese Society for Quality Control, in Japanese], 19 (1989): 32–42.
4.
Ibid.
5.
KanoN., “English Translation of the Technical Terms of TQC Implementation,”Hinshitsu [Quality, Journal of the Japanese Society for Quality Control, in Japanese], 22/3 (1992): 91–99 and 22/4 (1992): 87–93.
6.
KanoN., “A Comparative Study between the Western and Japanese QC,” memorandum, the 207th JSA (Japanese Standards Association) COSCO Research Meeting [in Japanese], 1982.
7.
KanoN., “The Situation Is Not So Bad Yet, and That Is a Problem of American Firms,”Hinshitsu [Quality, Journal of the Japanese Society for Quality Control, in Japanese], 10 (1980): 227–232 and 11 (1980): 87–93.
8.
Kano (1989), op. cit.
9.
Kano (1980), op. cit.
10.
LawlerE.IIIMohrmannS.A., “Quality Circles After the Fad,”Harvard Business Review, 63 (January/February 1985): 65–71.
