Managing High Reliability Organizations

Roberts K.H. , “Some Characteristics of High Reliability Organizations,” Organization Science, 2 (1990): 160–176.

Department of Energy, Final Report on the Loma Prieta Earthquake of October 17, 1989 (Washington, D.C.: DOE, 1989).

Hill C.A. , “FY 90 Budget … The Struggle Ahead,” Wings of Gold, 10 (Spring 1989).

Navy Safety Center, Norfolk, VA, personal communication.

See, for example, Industrial Crisis Quarterly (entire), a journal of the Industrial Crisis Institute, New York, NY.

E.g., Cameron K.S. Whetton D. A. , Organizational Effectiveness: A Comparison of Multiple Models (New York, NY: Academic Press, 1983).

Shrivastava P. , Bhopal (New York, NY: Basic Books, 1986); Perrow C. , Normal Accidents: Living with High Risk Technologies (New York, NY: Basic Books, 1984).

Perrow , op. cit., p. 78.

“Air Traffic Control Computers Straining,” San Francisco Chronicle, July 18, 1989, p. A-7.

Perrow , op. cit.

Lerner A.W. , “There Is More than One Way to Be Redundant: A Comparison of Alternatives for the Design and Use of Redundancy in Organizations,” Administration and Society, 18 (1986):334–359.

Strauss A.L. , Negotiations: Varieties, Contexts, Processes and Social Order (San Francisco, CA: Jossey-Bass, 1978).