Strategies for Change in the Service Sector: The Global Telecommunications Industry

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Scherer Joachim , “Germany,” International Law Review (March 1992, Supplement), pp. 55–62.

Stüdemann Frederick , “Waiting for the Call,” International Management, 47/6 (1992): 60–61; Preissner-Polte Anne , “Kein Anschußl,” Manager Magazin, 1 (1993): 84–89.

Witte Eberhard Dowling Michael , “Value-Added Services: Regulation and Reality in the Federal Republic of Germany,” Telecommunications Policy (October 1991), pp. 437–452.

Elimann Dieter Schnöring Thomas , “Internationalization of the German Telecommunications Services Market.” WIK Diskussionsbeitrag, Nr. 112, Bad Honnef, Germany.

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Hudson Richard L. , “French-German Phone Venture Snatches a Pact with IBM Away from Rival BT,” The Wall Street Journal, October 8. 1993, p. A6.

Adonis Andrew , “Franco-German Alliance Enters Global Telecoms War,” Financial Times, December 12. 1993, p. 1.

Gerpott Torsten J. Pospischil Rudolf , “Internationale Effizienzvergleiche der DBP TELEKOM,” Zeitschrift für Betriebswirtschaft, 45/4 (1993): 366–392.

Kazuhisa Maeno , “Information Superhighway, Japanese Style,” Journal of Japanese Trade & Industry, 4 (August/September 1993): 41.

Mason Charles , “Is the Bloom Off the BellSouth Rose?” Telephony, October 21. 1991, pp. 18–32.

Carnevale Mary Lu , “BellSouth to Drop 8000 Employees”. Wall Street Journal, November 11, 1992, p. A4.

Mason , op. cit.

Hof Robert D. , “The Baby Bells Painful Adolescence,” Business Week, October 5, 1992, pp. 124–134.

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Carnevale Mary Lu , “Ameritech Wants to Enter Long Distance,” Wall Street Journal, February 23, 1993, p. B3.

Holsendolph Ernest , “After 10 Years, BellSouth Facing a Changing World.” Atlanta Journal & Constitution, October 13, 1993, p. Fl.

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Doyle Laura M. , “Telco Marketing Report Card.” Telephony, August 31, 1992, pp. 16–22.