KaplanGadi, “Manufacturing à la Carte,”IEEE Spectrum (September 1993), pp.25–62.
2.
GarvinDavid A., Managing Quality (New York, HY: Free Press, 1988), pp. 49–68.
3.
This element of flexibility is called mobility and is described later.
4.
HyunJae-HoAhnByong-Hun, “A Unifying Framework for Manufacturing Flexibility,”Manufacturing Review, 5/4 (December 1992): 251–260; SethiAndrea KrasaSethiSuresh Pal, “Flexibility in Manufacturing: A Survey,”The International Journal of Flexible Manufacturing Systems, 2(1990): 289–328; SuarezF.F.CusumanoM.A.FineC.H., “Flexibility and Performance: A Literature Critique and Strategic Framework,” Working Paper #50-91 International Center for Research on the Management of Technology MIT. Cambridge. November 1991.
5.
CarlssonB., “Flexibility and the Theory of the Firm.”International Journal of Industrial Organization, 7 (1989): 179–203.
6.
SlackNigel, “Flexibility as a Manufacturing Objective,”International Journal of Production Management, 3/3 (1983): 4–13.
7.
Carlsson, op. cit.
8.
HammondJanice H., “Coordination in Textile and Apparel Channels: A Case for Virtual Integration,” Harvard Business School Working Paper 92-007, 1992.
9.
As noted above, internal forms of flexibility may also be developed to provide sources of competitive advantage which are not seen as “flexibility” by customers.
