HackmanJ. RichardLawlerEdward E.III, “Employee Reactions to Job Characteristics,”Journal of Applied Psychology (June 1971), pp.259–286.
2.
HackmanJ. RichardOldhamGreg R., “Motivation Through the Design of Work: Test of a Theory,”Organizational Behavior and Human Performance (August 1976), pp. 250–279; UmstotDenis D.BellCecil H.Jr.MitchellTerence R., “Effects of Job Enrichment and Task Goals on Satisfaction and Productivity: Implications for Job Design,”Journal of Applied Psychology (August 1976), pp. 379–394.
3.
HackmanJ. Richard, “Is Job Enrichment Just a Fad?”Harvard Business Review (September/October 1975), pp. 129–138.
4.
SalancikGerald R.PfefferJeffrey, “A Social Information Processing Approach to Job Attitudes and Task Design,”Administrative Science Quarterly (June 1978), pp. 224–253.
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FestingerLeon, “A Theory of Social Comparison Processes,”Human Relations (May 1954), pp. 117–140; SchachterStanleySingerJerome, “Cognitive, Social and Psychological Determinants of Emotional State,”Psychological Review (September 1962), pp. 379–399.
6.
KingAlbert S., “Expectation Effects in Organizational Change,”Administrative Science Quarterly (June 1974), pp. 221–230.
7.
O'ReillyCharlesIIICaldwellDavid F., “Information Influence as a Determinant of Perceived Task Characteristics and Job Satisfaction,”Journal of Applied Psychology (April 1979), pp. 157–165; see also WhiteSam E.MitchellTerence R., “Job Enrichment Versus Social Cues: A Comparison and Competitive Test,”Journal of Applied Psychology (February 1979), pp. 1–9.
8.
PetersThomas J., “Symbols, Patterns and Settings: An Optimistic Case for Getting Things Done,”Organizational Dynamics (Autumn 1978), pp. 3–23.
9.
WhiteLeslie A., The Science of Culture (New York: Farrar, Straus and Giroux, 1949); SapirEdward, “Symbolism,”Encyclopedia of the Social Sciences (1934), pp. 492–495.
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Peters, op. cit., p. 10.
11.
TerkelStuds, Working (New York: Avon, 1972), p. 26.
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Peters, op. cit.
13.
WrightPeter, “The Harassed Decision Maker: Time Pressures, Distractions, and the Use of Evidence,”Journal of Applied Psychology (October 1974), pp. 555–561.
14.
GoldnerFred H.RittiR. RichardFerenceThomas P., “The Production of Cynical Knowledge,”American Sociological Review (August 1977), pp. 539–551.
15.
Terkel, op. cit., p. 119.
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SomerRobert, Personal Space (Englewood Cliffs, New Jersey: Prentice-Hall, 1969); SteeleFritz I., Physical Settings and Organizational Development (Reading, Massachusetts: Addison-Wesley, 1973); WickerA.W., An Introduction to Ecological Psychology (Monterey, California: Brooks/Cole, 1979).
17.
OldhamGreg R.BrassDaniel J., “Employee Reactions to an Open-Plan Office,”Administrative Science Quarterly (June 1979), 267–284.