Managing Organizational Conflict

Walton Richard E. , “How to Choose Between Strategies of Conflict and Collaboration,” in Bennis Warren Benne Kenneth Chin Robert , eds., Changing Organizations (New York: Holt, Rinehart, Winston, 1969).

For a more detailed treatment of some of these assumptions, see Derr C. Brooklyn , “Uncovering and Working With Conflicts,” in Schmuck , Handbook of Organization Development in Schools (National Press Books, 1972).

For a thorough treatment of third party functions in inducing collaboration, see Walton Richard E. , Interpersonal Peacemaking: Confrontations and Third Party Consultation (Reading, Mass.: Addison-Wesley, 1969).

Blake Robert R. Mouton Jane S. , “The Fifth Achievement,” Journal of Applied Behavioral Science (1970); Likert Rensis Likert Jane Gibson , New Ways of Managing Conflict (New York: McGraw-Hill, 1976).

Likert Likert , op. cit.; McDonald Alonzo , “Conflict at the Summit: A Deadly Game,” Harvard Business Review (March-April 1972); Walton Richard E. Dutton John M. , “The Management of Interdepartmental Conflict: A Model and Review,” Administrative Science Quarterly (March 1969).

Rapoport Anatol , “Models of Conflict: Cataclysmic and Strategic,” in de Reuch Anthony Knight Julie , eds., Conflict in Society (Boston: Little, Brown, 1966), pp. 259–288.

See Ringer Robert J. , Winning Through Intimidation (New York: Fawcett Publications, 1974); Bloom Coburn Pearlman , The New Assertive Woman (New York: Dell, 1975); Korda Michael , Power: How to Get It, How to Use It (New York: Random House, 1977); and Harragan B. L. , Games Mother Never Taught You: Corporate Gamesmanship for Women (New York: Warner, 1977).

See Dalton Barnes Zaleznick , The Distribution of Authority in Formal Organizations (Boston: Harvard Graduate School of Business, 1968); French J. R. P. Jr. Raven B. , “The Bases of Social Power,” in Cartwright D. , Studies in Social Power (Ann Arbor, Mich.: Institute for Social Research, 1959); Gilman G. , “An Inquiry Into the Nature and Use of Authority,” in Haire M. , Organization Theory and Industrial Practice (New York: Wiley, 1962).

Jay Anthony , Management and Machiavelli (New York: Holt, Rinehart and Winston, 1967); Peabody George L. , “Power, Alinsky and Other Thoughts,” in Hornstein H. , Social Intervention (New York: Free Press, 1971).

Lortie Daniel C. , “The Balance of Control and Autonomy in Elementary School Teaching,” in Tzioni A. E. , The Semi-Professions and Their Organization (New York: Free Press, 1969); Scott William R. , “Professionals in Hospitals: Technology and the Organization of Work,” in Georgopoulos B. S. , Organization Research on Health Institutions (Ann Arbor, Mich.: Institute for Social Research, 1972); and Pondy Louis R. , “Organizational Conflicts: Concepts and Models,” Administrative Science Quarterly (September 1967).

Schein Virginia E. , “Individual Power and Political Behaviors in Organizations,” Academy of Management Review (January 1977).

See Walton Richard E. McKersie Robert B. , “Bargaining Dilemmas in Mixed-Motive Decision-Making,” Behavioral Science (September 1966); and Harrison Roger , “Role Negotiation: A Tough-Minded Approach to Team Development,” in Burke W. W. Hornstein H. A. , The Social Technology of Organizational Development (Washington, D.C.: NTL Learning Resources, 1972).