A Supervisory View of Unit Effectiveness

Walker Charles R. Guest Robert Turner Arthur N. , The Foreman on the Assembly Line (Cambridge: Harvard Univ. Press, 1956), pp. 25, 26. Katz Dan Maccoby Nathan Morse Nancy C. , Productivity, Supervision and Morale in an Office Situation (Ann Arbor: Univ. of Michigan, Institute for Social Research, 1953). Dubin Robert , “Supervision and Productivity: Empirical Findings and Theoretical Considerations” in Dubin R. (eds.), Leadership and Productivity (San Francisco: Chandler, 1965).

Likert Rensis , The Human Organization (New York: McGraw-Hill, 1967).

See Pelz Donald , “Leadership within a Hierarchical Organization,” Journal of Social Issues, 7:5 (1951), 48–55. Morse Nancy , Satisfaction in White Collar Jobs (Ann Arbor: University of Michigan, Survey Research Center, 1953).

Fleishman E. A. Harris E. F. Burtt H. E. , Leadership and Supervision in Industry: An Evaluation of a Supervisory Training Program (Columbus: Ohio State Univ., Bureau of Educational Research, 1955).

See Mann Floyd C. Indik Bernard P. Vroom Victor H. , The Productivity of Work Groups Organizational Studies, Series 1, No. 4 (Ann Arbor: Univ. of Michigan, Survey Research Center, Inst. for Social Research, 1963), p. 13, and McQuitty L. L. , “Elementary Linkage Analysis for Isolating Orthogonal and Oblique Types and Typal Relevancies,” Education and Psychological Measurement, 17 (1957), 207–229.

Mahoney T. A. Weitzel W. , “Managerial Models of Organizational Effectiveness,” Administrative Science Quarterly, 14:3 (Sept. 1969), 357–365.