See, for example, ArgyrisChris, “T-Groups for Organizational Effectiveness,”Harvard Business Review, XLII:2 (April 1964); ScheinEdgarBennisWarren, Personal and Organizational Change Through Laboratory Methods (New York: John Wiley & Sons, Inc., 1965); BlakeRobert R.MoutonJane S.BarnesLouis B.GreinerLarry E., “Breakthrough in Organization Development,”Harvard Business Review, XLII:6 (Nov.-Dec. 1965); ClarkJames V., “Authentic Interaction and Personal Growth in Sensitivity Training Groups,”Journal of Humanistic Psychology, Spring 1963; and TannenbaumRobertWeschlerIrvingMassarikFred, Leadership and Organization (New York: McGraw-Hill Book Company, 1961), chap. 9, “Looking at Ourselves: A New Focus in Management Training,” and chap. 11, “Sensitivity Training for the Management Team.”
2.
“Bruce Plastics Corporation A & B,” (Boston: Intercollegiate Case Clearing House, Harvard Business School), #6H19, 6H20.
3.
RoethlisbergerF. J., Training for Human Relations (Boston: Harvard Business School Division of Research, 1954), esp. chap. 8, “Learning in a Multi-Dimensional World.”
4.
HayakawaS. I., Language in Thought and Action, 2nd ed. (New York: Harcourt, Brace & World, 1963), chap. 2, “Symbols,” and chap. 10, “How We Know What We Know.” Also JohnsonWendell, People in Quandaries (New York: Harper & Bros., 1946), chap. 7, “The Process of Abstracting.”
5.
LittererJoseph A., Organizations: Structure and Behavior (New York: John Wiley & Sons, Inc., 1963). See Part II, “The Informal Organization.”