GarudR.1997“On the distinction between know-how, know-why, and know-what.” In ShrivastavaP.HuffA. S.DuttonJ.E. (eds.), Advances in Strategic Management, 14: 81–101. Greenwich, CT: JAI Press.
2.
MinerA. S.MeziasS. J.1996“Ugly duckling no more: Pasts and futures of organizational learning research.”Organization Science, 7: 88–99.
3.
MorelandR.1999“Transactive memory: Learning who knows what in work groups and organizations.” In ThompsonL.MessickD. M.LevineJ.M. (eds.), Shared Knowledge in Organizations: 3–31. Mahwah, NJ: Erlbaum.
4.
SzulanskiG.1996“Exploring internal stickiness: Impediments to the transfer of best practice within the firm.”Strategic Management Journal, 17: 27–43.
5.
WengerE.1998Communities of Practice: Learning, Meaning, and Identity. Cambridge: Cambridge University Press.