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Abstract

The purpose of this paper is to describe four classroom activities constructed to demonstrate various psychological issues associated with computer-mediated communication (CMC). The first exercise (on-line friendships) demonstrates a positive consequence of deindividuation. Being in a deindividuated state increases self-disclosure, which in turn strengthens friendships. The second exercise (Internet vs face-to-face conversation) explores a negative consequence of deindividuation – disinhibited behaviour. Another characteristic of computer-mediated communication that can exert powerful effects on behaviour is anonymity. The third exercise (altruism on the Internet) demonstrates how anonymity in a discussion board environment promotes requests for help. The fourth exercise (group performance in Cyberspace) demonstrates how anonymity can lead to social loafing and diffusion of responsibility in groups. Student comments and instructor observation indicate that these exercises were a highly effective means to demonstrate and experience various CMC issues.

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The Psychology of Computer-Mediated Communication: Four Classroom Activities

Abstract

References