Twelve students divided into three groups used an electronic performance support system (EPSS) to conduct performance analyses in three professional organizations. The EPSS, designed to support the complex cognitive skills required for analysis of performance problems in these organizations, was employed as an instructional intervention in a graduate level performance analysis course. Students' self-efficacy scores measured before and after the analyses were conducted indicated that their self-efficacy increased. Qualitative and quantitative analysis of students' evaluation of the EPSS demonstrated that it was a valuable tool for instructing performance analysis and supporting self-regulatory behaviors.
Get full access to this article
View all access options for this article.
References
1.
Van MerriënboerJ.J.G.Training Complex Cognitive Skills: A Four-Component Instructional Design Model for Technical Skills, Educational Technology Publications, Englewood Cliffs, New Jersey, 1997
2.
ZimmermanB. J.Developing Self-Fulfilling Cycles of Academic Regulation: An Analysis of Exemplary Instructional Models, in Self-Regulated Learning: From Teaching to Self-Reflective Practice, SchunkD. H.ZimmermanB. J. (eds.), Guilford Press, New York, pp. 1–19, 1998
3.
International Society for Performance Improvement (ISPI), URL: http://www.ispi.org, accessed September 28, 2003
4.
StolovitchH. D.KeepsE. J.Handbook of Human Performance Technology(2nd Edition), Jossey-Bass Pfeiffer, San Francisco, 1999
5.
RossettA.Analysis of Human Performance Technology, in Handbook of Human Performance Technology(2nd Edition), StolovitchH. D.KeepsE. J. (eds.), Jossey-Bass Pfeiffer, San Francisco, pp. 139–162, 1999
6.
HaleJ.The Performance Consultant's Field Book, Jossey-Bass, San Francisco, 1998
7.
BrownJ. S.CollinsA.DuguidP.Situated Cognition and the Culture of Learning, Educational Researcher, 18:1, pp. 32–42, 1989
8.
GagnéR.M.What Should a Performance Improvement Professional Know and Do?Performance and Instruction, 24:7, pp. 6–7, 1985
GagnéR.M.MedskerK. L.The Conditions of Learning: Training Applications, Harcourt Brace College Publishers, Fort Worth, Texas, 1996
11.
DeanP. J.Designing Better Organizations with Human Performance Technology and Organization Development, in Handbook of Human Performance Technology(2nd Edition), Jossey-Bass Pfeiffer, San Francisco, pp. 321–334, 1999
12.
GilbertT. F.Human Competence: Engineering Worthy Performance, Human Resources Development Press and International Society for Performance Improvement, Amherst, Massachusetts and Washington, D.C., 1996
13.
HarlessJ. H.An Ounce of Analysis is Worth a Pound of Objectives, Harless Performance Guild, Newman, Georgia, 1975
14.
MagerR. F.PipeP.Analyzing Performance Problems, Center for Effective Performance Inc., Atlanta, Georgia, 1997
RummlerG. A.Transforming Organization through Human Performance Technology, in Handbook of Human Performance Technology(2nd Edition), StolovitchH. D.KeepsE. J. (eds.), Jossey-Bass Pfeiffer, San Francisco, pp. 47–66, 1999
17.
AckoffR. L.Ackoff's Best, John Wiley and Sons, New York, 1999
18.
GharajedaghiJ.Systems Thinking: Managing Chaos and Complexity, Butterworth-Heinemann, Boston, 1999
19.
BanduraA.Social Cognitive theory of Self-Regulation, Organizational Behavior and Human Decision Processes, 50, pp. 248–287, 1991
20.
BanduraA.LockeE. A.Negative Self-Efficacy and Goal Effects Revisited, Journal of Applied Psychology, 88:1, pp. 87–89, 2003
21.
BanduraA.SchunkD. H.Cultivating Competence, Self-Efficacy, and Intrinsic Interest through Proximal Self-Motivation, Journal of Personality and Social Psychology, 41:3, pp. 586–598, 1981
