Abstract
This article makes the argument that material evidence for many of the most valuable contributions that contemporary technical communicators make to their organizations is often found not in the traditional documentation that they produce but, rather, in the more fragmentary and provisional documents they create as daily participants in their work teams. To make this argument, the article presents data from a case study of a technical communicator at a software firm, showing how a reminder note he carried to a meeting helped him achieve an important design change. The article unpacks the concept of immutable mobiles from actor network theory to derive a framework that helps us interpret the multiple functions of this note in helping the technical communicator warrant and win a design argument with software developers.
Get full access to this article
View all access options for this article.
