Congruence of Health and Treatment Perceptions among Older Patients and Providers of Primary Care

Abstract

High utilization of primary health care services by older adults, and factors which promote discrepancies between personal and professional health judgments, create a need for effective communication between providers and patients. The present study was designed to extend existing reports on the congruence of health ratings among older adult patients and their primary care physicians and nurses. Congruence ranged from 29 to 69 percent across fourteen health and treatment questions (N = 108 patient/provider pairs). Patients appeared to be more favorable on most questions, and questions with a present orientation exhibited greater congruence than those with a future orientation. Few variables predicted congruence. Providers' ratings were associated with congruence more strongly than were patients' ratings. Further research should examine the uniformity of content and structure in patient/provider communication both across providers, and with their individual patients.