Documentation can be designed specifically to help people perform physical tasks. Research in computing, motor learning and in music and sports instruction suggests that documentation is more effective when it takes into account how people think about physical tasks.
Get full access to this article
View all access options for this article.
References
1.
SudnowD., Ways of the Hand: the Organization of Improvised Conduct, MIT Press, Cambridge, Massachusetts, 1992.
2.
ShafferL. H., Analysing Piano Performance: A Study of Concert Pianists, in Tutorials in Motor Behavior, StelmachG. E. and RequinJ. (eds.), North-Holland Publishing, Amsterdam, pp. 443–455, 1980.
3.
SlobodaJ. A., The Musical Mind: The Cognitive Psychology of Music, Clarendon Press, Oxford, 1986.
4.
BradenV. and BurnsB., Vic Braden's Tennis for the Future, Little, Brown, Boston, 1977.
5.
CounsilmanJ. E., The Science of Swimming, Prentice-Hall, Englewood Cliffs, New Jersey, 1968.
6.
FoxF. A., A Beginner's Guide to Zen and the Art of Windsurfing, Amber Press, Berkeley, California, 1985.
7.
JeromeJ., The Sweet Spot in Time, Avon Books, New York, 1980.
8.
JoubertG., Skiing: An Art … A Technique, Poudre Publishing, LaPort, Colorado, 1978.
9.
LoudisL. A. and LobitzW. C., Skiing from the Head Down: A Psychological Approach, J. B. Lippincott, Philadelphia, 1977.
10.
MurphyC., Tennis for Thinking Players, Leisure Press, West Point, New York, 1982.
11.
RamoS., Extraordinary Tennis for the Ordinary Player, Crown Publishers, New York, 1970.
12.
MuirJ. and GreggT., How to Keep Your Volkswagen Alive: A Manual of Step by Step Procedures for the Compleat Idiot, John Muir, Santa Fe, New Mexico, 1992.
13.
OdescalchiE., Documentation is the Key to User Success, Transactions on Professional Communication, PC-29:4, 1986.
14.
PartridgeS. K., So What is Task Orientation, Anyway?Transactions on Professional Communication, PC-29:4, 1986.
15.
NormanD. A., The Design of Everyday Things, Doubleday, New York, 1990.
16.
JohnsonP., The Acquisition of Skill, in The Psychology of Human Movement, SmythM. M. and WingA. M. (eds.), pp. 215–240, Academic Press, New York, 1984.
17.
NewellK. M., Some Issues on Action Plans, in Information Processing in Motor Control and Learning, StelmachG. E. (ed.), pp. 41–54, Academic Press, New York.
18.
SudnowD., Ways of the Hand: the Organization of Improvised Conduct, MIT Press, Cambridge, Massachusetts, 1992.
19.
WeissE. H., How to Write Usable User Documentation, Oryx, Phoenix, Arizona, 1991.
20.
AlessiS. M. and TrollipS. R., Computer-Based Instruction: Methods and Development, Prentice-Hall, Englewood Cliffs, New Jersey, 1985.
21.
Al-AwarJ.ChapanisA., and FordW. R., Tutorials for the First-time Computer User, IEEE Transactions on Professional Communication, PC-24:1, pp. 30–37, 1981.
22.
SalomonG., Interaction of Media, Cognition, and Learning, Jossey-Bass, San Francisco, 1979.
23.
GallweyW. T., The Inner Game of Tennis, Bantam, New York, 1984.
24.
SergentJ., Music, The Brain and Ravel, Transactions in Neuroscience, 16:5, pp. 158–172, 1993.
25.
KrullR., Document Quality Indicators in Action, Proceedings of the 41st ITCC, 1994.
26.
SheridanM. R., Planning and Controlling Simple Movements, in The Psychology of Human Movement, SmythM. M. and WingA. M. (eds.), Academic Press, New York, pp. 47–82, 1984.
27.
ColwinC. M., Swimming Into the 21st Century, Human Kinetics Publishers, Champaign, Illinois, p. 95, 1992.
28.
GelbM., Body Learning: An Introduction to the Alexander Technique, Delilah Books, New York, 1981.
