Jayne Felgen discusses the characteristics of presence, its relationship to caring, creating presence in challenging situations, creating structures that support therapeutic relationships, and the necessity for clarity—of self, of role, and of systems—in supporting people's ability to provide care that is based on relationships instead of tasks.
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References
1.
KoloroutisM., & FelgenJ. (2004). Holding each other up. Reflections on Nursing Leadership, 30(1), 44–46, 56.