Driving a taxi is dangerous, and picking up the wrong fare can be devastating. Yet drivers only have a moment to make a choice.
References
1.
BacharachMichaelGambettaDiego. “Trust in Signs.” In Trust in Society, ed. CookKaren (Russell Sage Foundation, 2001). This essay develops in full the theory on which our research is based. It links the notion of trust to the notion of mimicry and demonstrates how trust decisions can be explained by applying the theory of signals.
2.
GambettaDiego. “Deceptive Mimicry in Humans.” In Perspective on Imitation: From Cognitive Neuroscience to Social Science, vol. 2, ed. HurleySusanChaterNick (MIT Press, 2005). This essay defines the notion of mimicry in general, suggests a classification of signs and signals based on how mimickable they are, and distinguishes different mimicry systems.
3.
GambettaDiegoHamillHeather. Streetwise: How Taxi Drivers Establish Their Customers' Trustworthiness (Russell Sage Foundation, 2005). This book presents our research on taxi drivers in full.