The Design of Keyboard Templates

Abstract

The keyboard template is a primary means of organizing software features for the end-user in a business office. This paper presents preference data collected from end-users in several small field studies. The data is used as a basis for design recommendations on five variables: template layout; coding; fonts; logic and shape. The data revealed that users prefer the F key legend and labels left justified with no vertical or horizontal lines. Color coding should use the color coding already employed on the host keyboard, with additional primary colors, if necessary. A mixed upper and lower case in a sans-serif font should be used to print the function labels. Vertical logic should move outward from the function key, and a shape that wraps around the function keys is preferred to a straight template. Examples of currently available templates are used to illustrate the design points being made. There is a discussion of the methodology used.