Results regarding the use of protocol analysis techniques are presented to show how they may improve the models identified through other knowledge engineering techniques and how these models may then be used to improve performance through training. Data from two experiments are presented and discussed.
Get full access to this article
View all access options for this article.
References
1.
BlackmanH. S.NelsonW. R.“Techniques for Incorporating Operator Expertise into Intelligent Decision Aids and Training”, Nuclear Engineering and Design, In Press.
2.
EricssonK. A.SimonH. A.Protocol Analysis Verbal Reports as Data, MIT Press, Cambridge, 1984.
3.
KintschW.GreenoJ. G.“Understanding and solving word arithmetic problems”. Psychological Review, 92, 109–129, 1985.
4.
NelsonW. R.BlackmanH. S.“Experimental Evaluation of Expert Systems for Nuclear Reactor Operators: Human Factors Considerations”, International Journal of Industrial Ergonomics. 2, 91–100, 1987.
