When proposing new regulations for the teleservices industry, policymakers should take into account the business interests and perspective of a large and growing industry segment, the contribution it makes to the national economy, and the benefits it provides to consumers. The author provides an overview of the specific arguments forwarded by the teleservices industry against intense government regulation and suggests self-regulatory alternatives to accomplish the same goals.
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References
1.
Central Hudson Gas & Elec. Corp. v. Public Serv. Comm'n of N.Y. (1980), 447 U.S. 557.