Abstract
In June 2008 High Quality Care for All was published, a blueprint for the delivery of NHS services in the future with quality of care put firmly at the heart of the principles guiding the NHS. Measurement of quality was identified as a crucial aspect of achieving delivery, enabling clinical teams to focus on where they need to improve most, and monitor the effects of interventions and initiatives. To date, the South East Coast Quality Observatory has developed over 80 benchmarking tools, products and analyses which contribute to the goal of delivery high quality analysis in a way that can be understood and utilized effectively by all levels of staff in a variety of clinical and managerial settings to evidence and drive improvement and innovation across organizations and local health economies. Patient safety, as a fundamental aspect of high quality care, makes up a significant part of this output, focusing on key topic areas that can deliver the best, and safest, results for patients. The following sets out details of a selection of the patient safety areas that the Quality Observatory has focused on and describes the analysis undertaken and, crucially, the key outcomes linked to its publication and usage.
Get full access to this article
View all access options for this article.