Paper 28: The Role of Managerial Practice and Analytical Method in the Reduction of Defect and Failure Losses

Abstract

The level of continuing financial losses due to defects and failures is often dependent to a large extent on the tolerance level of management and the degree of technical competence shown in dealing with large numbers of singularly trivial, but collectively significant, faults to good effect. Some practices for the manager and analytical techniques for the engineer which have been successful in reducing such faults on a wide range of industrial product are reviewed.