This paper discusses the benefits to be gained from the use of quality and reliability techniques in industry. The disadvantages that may result through an improper administration or complete neglect of reliability methods are also mentioned. The paper finally reviews industrial economic policy in its relation to production methods and customer satisfaction, and suggests that adequate quality and reliability specifications can prove beneficial to all concerned.
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References
1.
CleaverP. C.‘The cost of unreliability to the R.A.F.’, Report presented at the Symposium of the Society of Environmental Engineers 1963 (March).
