de Raeve L.The modification of emotional responses: a problem for trust in nurse-patient relationships?Nurs Ethics2002; 9: 465-471 .
2.
Hochschild A.The managed heart: commercialization of human feeling, second edition. Berkeley, CA: University of California Press , 2003.
3.
Smith P.The emotional labour of nursing: how nurses care. Basingstoke: Macmillan , 1992.
4.
Smith P.Logging emotions: a logbook of personal reflection . Sounding1999; (11): 128-138 .
5.
Smith P , Barnes S , Jennings P.The secret ingredient . Nurs Times1998; 94(6): 32-32 .
6.
Economic and Social Science Research Council funded seminars (June 2002 - October 2003) . Seminars and Workshops/2003 Emotional Learning Seminars. Seminar 3: Reparative forms of emotional learning. Brunel University, June 2003. Retrieved 1 August, 2005, from: http://portal.surrey.ac.uk/portal/page?_pageid=731,208144&_dad+portal&_schema=P
7.
Bolton SC.Who cares? Offering work as a ‘gift’ in the nursing labour process . J Adv Nurs2000; 32: 580-586 .
8.
Provis C , Stack S.Caring work, personal obligation and collective responsibility . Nurs Ethics2004; 11: 5-14 .
9.
James N.Division of emotional labour: disclosure and concern. In: Fineman S ed. Emotion in organisations. London: SAGE , 1993: 94-117.
10.
Bjorklund P.Invisibility, moral knowledge and nursing work in the writings of Joan Liaschenko and Patricia Rodney . Nurs Ethics2004; 11: 110-121 .
11.
Taylor EJ.Nurses caring for the spirit: patients with cancer and family caregiver expectations . Oncol Nurs Forum2003; 30: 585-590 .
12.
Larsen JA.Questioning the authenticity of social constructivist and existential phenomenological perspectives . Presentation at the Emotional Labour Seminar; 25 June 2004. European Institute of Health and Medical Sciences, University of Surrey, UK.
13.
Allan H , Barber D.Emotional boundary work in advanced fertility nursing roles . Nurs Ethics2005; 12: 391-400 .
14.
Lorensen M , Davis AJ , Konishi E , Buch EH.Ethical issues after the disclosure of terminal illness: Danish and Norwegian hospice nurses’ reflections . Nurs Ethics2003; 10: 175-185 .
15.
Lemonidou C , Papathanassoglou E , Giannakopoulou M , Patiraki E , Papadatou D.Moral professional personhood: ethical reflection during initial clinical encounters in nursing education . Nurs Ethics2004; 11: 122-137 .
16.
Cronqvist A , Theorell T , Burns T , Lützén K.Caring about - caring for: moral obligations and work responsibilities in intensive care nursing . Nurs Ethics2004; 11: 63-76 .
17.
Graham H.Caring - a labour of love. In: Finch J , Groves D eds. A labour of love: women, work and caring. London: Routledge & Kegan Paul , 1983: 13-30.
18.
Savage J.Nursing intimacy - an ethnographic approach to nurse-patient interaction. London: Scutari Press , 1995.
19.
Fredriksson L , Eriksson K.The ethics of the caring conversation . Nurs Ethics2003; 10: 138-148 .
20.
Doane G , Pauly B , Brown H , McPherson G.Exploring the heart of ethical nursing practice: implications for ethics education . Nurs Ethics2004; 11: 240-253 .
21.
Hunt G.A sense of life: the future of industrial-style health care . Nurs Ethics2004; 11: 189-202 .
22.
Houtepen R , Hendrikx D.Nurses and the virtues of dealing with existential questions in terminal palliative care . Nurs Ethics2003; 10: 377-387 .
23.
Kelly D , Ross S , Gray B , Smith P.Death, dying and emotional labour: problematic dimensions of the bone marrow transplant nursing role . J Adv Nurs2000; 34: 952-960 .
24.
St Mary’s Hospital . Register of nurses. London: St Mary’s NHS Hospital Trust Archives , 1883.
25.
Helin K , Lindström UÅ.Sacrifice: an ethical dimension of caring that makes suffering meaningful . Nurs Ethics2003; 10: 414-427 .
26.
Rognstad M-K , Nortvedt P , Aasland O.Helping motives in late modern society: values and attitudes among nursing students . Nurs Ethics2004; 11: 227-239 .