Project Categorization,Prioritization,and Execution Based on Six Sigma Concept: A Case Study of Operational Improvement Project

Abstract

As the business environment changes, a key element needed for sustaining corporate success is the ability to respond proactively through operational improvement. Corporations are paying increased attention toward improving their operational management practices (Brown & Eisenhardt, 2000). In the last two decades, Six Sigma methodology has evolved with growing momentum, creating billions of dollars of value innovations in various industries. In this paper, a new framework using the Six Sigma methodology is presented that can help companies to better categorize potential projects in a systematic way. This framework maps potential projects in terms of process capability and controllability as its performance indicators. The applicability of this new framework is illustrated in a case study of operational improvement program management at a Fortune 100 company.

Keywords

project management six sigma operational improvement

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