Abstract

Classical music can be a source of creative expression, entertainment, education, intellectual enrichment, social cohesion and well-being (Dollman 2023; Kolokytha 2023; Odena 2023; Sunderland et al. 2018). As part of cultural heritage, it also serves as a bridge between the past and the future. Classical orchestras are paramount in performing and transmitting music to audiences; they showcase teamwork, discipline, collective artistry, and artistic collaboration and communication. As cultural institutions, orchestras keep music traditions alive and evolving, inspire young musicians and educate communities, and provide spaces of creativity, inclusivity and artistic creation and experience.
In times of distress and uncertainty, such as the ones we live in, orchestras can take on multiple roles. Whether they are responding to natural disasters, a global pandemic or social unrest, these roles can go beyond that of simple entertainment. They can serve as communicative spaces that offer a sense of connection, inclusion, hope and unity; they can provide financial help through fundraising and benefit concerts, engage in outreach to help communities process grief and provide emotional support; and can serve as cultural diplomacy ambassadors, using music as a common denominator to promote respect, intercultural dialogue and peace. Numerous examples showcase the impact of orchestras in modern societies such as the Sapporo Symphony Orchestra benefit concert at the Royal Festival Hall in London after the earthquake and tsunami in Japan (Nice 2011), the 2020 Berlin Philharmonic concert streaming for free from an empty concert hall (Ross 2020a), or the Los Angeles Philharmonic of the same year from the Hollywood Bowl (Ross 2020b) to name but a few.
A new three-year, large-scale research project aiming to highlight the roles of orchestras as cultural vectors during challenging times and to examine the various facets of their contribution to European societies has provided the inspiration for this editorial conversation. The project, funded by the Department of Science and Research of Lower Austria, started in March at the University for Continuing Education Krems with the European Union Youth Orchestra [https://euyo.eu/] to be the main partner. Its focus is on skills and artistic development, cultural diplomacy, regional cultural policies and European values, but it will also examine issues related to gender and mental health.
Marshall Marcus is Executive and Artistic Director of the European Union Youth Orchestra (EUYO), CEO of the International Youth Foundation of Great Britain, Founder and President of Sistema Europe, and a Europe 101 Leadership Programme ambassador. He has also served as Head of Music at London's Southbank Centre and Royal Festival Hall (2006–2011), and as Co-founder, then Chairman and CEO of the Orchestra of the Age of Enlightenment (1985–2006). Our conversation started with a question on what the value of classical music is today.
Music can also be a healing agent. We’re involved in a fantastic project in Finland with a neurologist where we’re looking at hospital patients who might have Alzheimer’s, stroke problems, accidents, people who can’t travel to the live experience. And if you can take the recorded experience in a very vivid way, with 360-degree recordings into the hospital, it has been shown by muscular research that this is aiding the rehabilitation of patients. Classical music may be something particularly important for this; although obviously different genres of music have been tried and many of them are very valuable, the results show particularly that they work for stroke patients when it’s a genre of music which the patient is already familiar with. It might not be classical music for some people. I mentioned this research because it is an example that analyses where in the brain responses to classical music happen. What the research has shown is that music and classical music touches a broad spectrum of parts of the brain. It seems to be something which has a very strong resonance with the older, animal parts of our brain in particular. We all know that music is powerful, and classical music is particularly powerful, because these experiments seem to show that it is actually getting into the areas of our brain that are about very fundamental, profound ways we act as animals, not just as enlightened, thinking people. Classical music is one area of music which is very valuable in that way.
Some people try to define what classical music is, and they say it’s complex music. What’s meant by that is that you can have pop music, you can have rock, you can have whatever — pieces which are often quite short. Classical music is a type of music which is structured in a very complex way. There is definitely something that we get as human beings from interacting and working with complex systems. This probably relates to classical music anywhere in the world. We haven’t defined what we mean by classical music, but there is an interesting book, The Other Classical Musics (Church 2015), which talks about this. I like to think of music like the way that liquids operate. Liquids search out anywhere there is space. Music is more like a liquid than a rock: a rock will only fit into the space which shapes it; liquid will go anywhere. And music has that effect with us; it drips through into so many areas of our being.
There’s this massive drive between the 1750s and say 1850s, in which classical music suddenly opens in a concert format to the middle class. Haydn is composing these amazing classical music symphonies to begin with, fundamentally for the court. And as you move forward in the 18th century there is this extraordinary change in which there are actual public concerts. Haydn, who was operating completely in a court setting to begin with, then comes to London in the 1790s and he’s giving public concerts. So, the way that classical music is consumed varies massively, depending on how society structures itself.
I remember doing a tour with Ivan Fischer to Australia in 2006. One of the pieces we were performing was a set of Mozart Dances. And he said to the audience, we’re doing Mozart Dances after the break; some of these dances are written for the common people, some of them are written for the middle class, and some are written for the aristocracy. We’re going to play them in that order. And we would like you to decide who you want to be. If you see yourself as the kind of working peasants, you can come in straight away as we start. And then if you’re more middle class, you can come in when we do the more civilized ones, and then the aristocratic ones at the end. The concert promoter thought this was a nightmare. But it’s a very good example of the fact that, you look at Mozart, he is composing music for different parts of society.
By the time of Wagner, people are going into darkened auditoriums and sitting in the quiet and listening. That’s a completely different audience behaviour. It’s very interesting that Johnson talks about the fact that actually the really interesting period for this change in audience behaviour and who it’s for, is in the early 19th century in Paris when the middle-class audience comes in seriously, and that’s where he found a handbook of rules for how to behave in a concert. So, something fundamentally different is going on here. In the pre-18th century, there is a far more intuitive response to music for an audience. But by the 19th century onwards, it’s become quite sophisticated. There are a lot of places you go and hear classical music; there are rules. And of course that is why you have audience development projects saying okay, let’s look at who doesn’t think this is for them and why? One of the great tasks of classical music is to try and break these barriers down. Because we, the classical music echo-chamber, think classical music could appeal to many more audiences than it currently does. And we think that, probably, throughout the 19th century we grew a kind of classical music prison, which meant that many people didn’t want to go in there because it didn’t look very pleasant.
Issues regarding audiences and attendance to cultural events have been among the major areas of concern for both cultural organizations and academia. The importance of audiences for the cultural and creative sectors (CCS) but also the impact of CCS on societal challenges are areas that have produced a lot of research (Gustafsson and Lazzaro 2021; Hadley 2021). The adaptability and resilience of CCS, their capacity to act as drivers of awareness, inclusion and change can instigate the development of solutions, positive change and more equitable futures. The dynamic relationship and interplay of orchestras and audiences provides a creative space in which the work of orchestras as cultural institutions can address societal challenges and remain relevant in a constantly changing world. The engagement of audiences is what enables orchestras to resonate with and reflect contemporary societies. Orchestras are also, nowadays, working more on how their work can address societal challenges. The next question to Marshall Marcus was about the biggest challenges for managers in the music sector with reference to all these changes in society, audiences, barriers to attendance, and the like.
I’m thinking back to the Orchestra of the Age of Enlightenment. We decided to make two different concerts on one day. But we were very careful to market them in a very different way. The first one was one of our main concerts in the Queen Elizabeth Hall, for our loyal, upmarket audience. Then later that night we started the Night Shift, a one-hour concert for which we said that when you come to this you can bring a drink into the concerts, the players will be in informal clothes, the players will talk to you and by the way, there’s no printed programme. You can talk during the concert, and you can walk in and out during the concert. In a way we had all the other rules, and that was waving a massive flag at the audience saying if you need to have quiet in the dark don’t come to this. What was fascinating is that we had quite a lot of audience that came to both those concerts. The important point here is that if you want to encourage new audiences and take care of your old audiences, you have to be really careful that you market and that you talk to your audiences in a mature, honest and transparent way. It’s a bit like there was this theory at one point that said, I will just shove a contemporary piece in. And that way we can do a bit of contemporary music, and the audience won’t notice. And of course, the audience does notice. So, if you’re going to do something that’s challenging for the audience, be honest with them about what the concert is.
Apart from, but also related to, audiences, another important area for cultural policy and management is digital transformation. Although the implications of digital transformation on the music sector were already visible (Brusila et al. 2021), the COVID pandemic and the sudden shift to digital accelerated the impact of technology. Outcomes including accessibility to cultural content that would otherwise be unavailable (Kolokytha and Rozgonyi 2021) and the development of virtual performances (Holst et al. 2025) have changed the creation and experience of the performing arts. Digital recording and streaming, crossover projects, media and online platforms have contributed to a renewal of interest in classical music (Alencar de Freitas 2025) impacting how it is composed, performed and experienced. Research has focused on topics such as the effects of classical music concert streams on audiences (Wald-Fuhrmann et al. 2023) and the impact of digital transformation for classical orchestras (Salvaggio 2025). Artificial intelligence has also started to impact music composition, performance, and experience (Miranda 2021), transforming how music is perceived in our times. The characteristic of modern culture, of modern society, is that we have all these new challenges and problems and issues we have to deal with. But on the positive side, we have far more opportunities than we ever used to have, so we’ve got to exploit the opportunities. There are two sides to it: one side is you’ve got to have somebody, or some people, or do it yourself to become really skilled at knowing what's on the market, what's possible, what I can try? And on the other side, which is tremendously important, is that you’ve got to get out of the box to think in lateral creative ways about how to use the technological opportunities. Many people are in management of music. They haven’t come to it because they’re experts in technology. So, what does that say? It probably says you need to make contact with some people who are. But again, necessity is indeed the mother of invention. I am thinking back to March 2020, when COVID hit, and how we were forced to be creative about how we could use technology because we couldn’t bring people together physically. During that period, with the European Union Youth Orchestra, we did all sorts of stuff. One example is that we were trying to work out how we could get a whole orchestra playing and we decided to record Ligeti's Atmosphères and John Adams’ the Chairman Dances, when people were still in lockdown. Everybody did the recording from wherever they were living and an alumni did the mixing of this with Vasily Petrenko [Chief Conductor of the EUYO between 2015–2024]. We had over 100 players in 30 countries who recorded and sent in their music. And then we managed to get permission for one person and one cameraman to go around an empty Kunsthistorisches Museum in Vienna and we made a film of it called A Visit to the Tower of Babel. For us this was completely radical ground. Even if you watch this now, what's interesting about that film is that we did the recording, and I was thinking how could it be used? I think I wouldn’t have done anything remotely like that if we’d not been forced to think about something new. This is a really important area. If you want to use technology, you almost have to force yourself into a kind of COVID lockdown mentality, look at the technology and then just say, what could we do today that's different? That's one way of looking at this. In another way, I’d rather go down the kind of creativity route to think about how you can do something different. The music rehabilitation project I’m involved in is a typical example of this because there's a guy who developed a new form of 360-degree recording. He's got cameras in different places, and he's found a way in which a patient in a hospital will be able to manoeuvre around to different cameras to listen to the music. So, you’ve got a recording of a concert, and people will be able to actually walk in the orchestra or the audience and hear what is heard at that point. Or they could go and sit and stand, they can lie on a bed and look at what the conductor sees in the audience, or they can go to the audience and see what the audience sees. These are just two examples of really unusual usages of technology. And surely that is the point. Technologies offer new possibilities. I’m talking specifically now about different performances, different types of performance. That leads us backwards into our previous question about audiences, because they are for different audiences. If an organisation, orchestra, or group presenting classical music just did a kind of audience audit to ask: who am I hitting now? And who do I want to hit in the future that I haven’t? Look at who they are and then say OK, how can technology take me to them if I’m creative? There's also a whole other area, which is the much more functional. It's like if everybody in the string section would be using an iPad of some sort for the music stand, the leader only needs to put the bowing in, and everybody's got it. The conductor could write something in his score, you know, “non rallentando here”, and everyone would have it in their part. It's an almost infinite universe there.
Apart from technology, sustainability is an area that has gained considerable attention in the past few years (Lalvani 2023), with the acknowledgment of the role of culture for achieving the Sustainable Development Goals (Hosagrahar 2017) [for the United Nations Sustainable Development Goals see https://sdgs.un.org/goals]. At the same time, a growing number of actions, initiatives, guidelines and resources have been introduced in the CCS (Kruger and Feifs 2023). The urgency of the environmental crisis and climate change have brought about acknowledgement of the responsibility for greening the performing arts and CCS (Rodrigues and Ventura 2024; Voices of Culture 2023), and of the integration of sustainability in cultural policies (Rodrigues 2024). There is this incredible organization in the UK called Julie's Bicycle [https://juliesbicycle.com/], and they’ve been working on environmental sustainability in the arts for decades. I remember them working on a project when I was at the Royal Festival Hall at Southbank Centre; we did this project where we sent artists to the Antarctic to look at how climate change is actually happening and to make artistic work around that. There are many other examples, such as a project we did in the last few years, which was started in Australia, called The Uncertain Four Seasons [https://the-uncertain-four-seasons.info/]. The project posed a question: it said if we don’t do something about climate change, what would the Four Seasons sound like? If Vivaldi was composing it in 2050, and by then we’ve done nothing about climate change, how would nature have changed and what would the sound of nature be? It was really imaginative. And they got scientists to generate an algorithm which produced a score, potentially for any place in the world. They just had to put the coordinates in and then a composer worked on it and there was a score. The first place we did this was in Venice. The Italian composer Carmen Fizzarotti wrote a version of Autumn from the Seasons called Floating Autumn. We performed that in a number of places and first did it at the European Cultural Heritage summit. I believe there should be much more done. Funders should make their funding more dependent on what you are doing in your organisation, your orchestra, in your chamber group, in your concerts, in your venue, as well as to think about climate change and environmental sustainability. I think Naomi Klein, who's written a lot about climate change, had this great idea, which was if you can persuade large numbers of people to do the easy small things and you get lots of them doing it, you’ll get massive change. I’ve always taken this approach: not the coercive, moralistic, preaching thing to the audience, or the orchestra, or whatever, which is you need to, you must do this, you’re a bad person if you don’t. But I take the positive side, which is what can you do, which you actually can do that's not so difficult, and which will help. If we could get several billion people to do that, we’d make a bigger change than if there are one or two hundred thousand doing something major. When we do our residencies [https://euyo.eu/projects/tours-residencies/] we’ve managed to persuade our orchestra that if you don’t eat meat twice a day, you won’t die. So often when we’re at home in Grafenegg in the residency, we’ll often have one vegan and one normal meal. To begin with, there was a lot of resistance to this. But people got used to it and actually realized they could probably live a longer life. These are all tiny things. My belief is that we should be really doing things about this. And the funders should be leading, but leading in a way that is responsible, because our lives are difficult enough as it is as managers. One easy way would be that whenever you have any funding from any public funder there is a necessity to write a green report. That green report might say we had a chat about this last week, or it might say we now no longer use airplanes, ever. What's more important is the change in thinking. What should happen is that for everybody it should become like a form of breathing.
Classical music is a constantly developing field of enquiry (Dromey and Haferkorn 2018). Whether it is new composition styles, new music genres, crossing boundaries, or new formats of music creation and consumption through media and digital technology, classical music has always provided a space for innovation. Innovation may present challenges, particularly in the case of technological applications to a sector that is seen as more traditional (Kavanagh 2018). As spaces of collective expression and creativity however, orchestras can be arenas for experimentation and reinvention that can lead to more accessibility for audiences and to expansion of the art form, showcasing how classical music can remain a developing and dynamic art form.
Classical music, as I said, is a liquid. It can go anywhere in society. But you’ve got to think carefully when you leave your comfort method, you’ve got to think carefully about how to do it for that audience. We had an anniversary of the Treaty of Rome. We were invited by the European Commission in one of the Medici palaces in Rome, and they wanted a programme with a bit of talk. I thought this is a chance to completely reinvent how we do a concert, so I did a concert in three parts. The first was about challenge, the second about memory, the third part was celebration. I programmed it in a completely different way. Sometimes it was five minutes of music. I put odd pieces together and that really worked for that audience. The Uncertain Four Seasons I mentioned earlier really worked for the European Cultural Heritage Summit. And I think that's the point. There is almost nowhere classical music can’t go successfully. But the further you stray from the area where you have expertise, the more care you have to use to make it successful, and the more likely you are — and this is very important — to be working with partners who know nothing about what you do. Then it can be very challenging.
Challenges related to funding and relevance are a reality across the cultural and creative sectors, and it seems they will continue to be. The future of these sectors is also closely tied to technological advancement, which brings new tools and opportunities for development and innovation. Classical music is nowadays distributed by streaming services and virtual platforms, and traditional concert halls are no longer the only places where it is performed. Its future, however, is not only shaped by technology, but by a dynamic balance between tradition and innovation. The way music organizations are responding to both the digital shift and new sociocultural realities plays a paramount role in increasing engagement, fostering inclusivity and democratizing access. In a constantly evolving sociopolitical landscape, the future of classical music lies not in an abandonment of its core values but in their meaningful recontextualization to embrace the future.
Footnotes
Funding
The author received no financial support for the research, authorship, and/or publication of this article.
Declaration of conflicting interests
The author declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
