Abstract
This article explores how artificial intelligence (AI) and data analytics are fundamentally transforming human resource management (HRM) from an administrative function to a strategic pillar in organisations. AI enhances decision-making, boosts employee retention, and streamlines key human resource (HR) functions like recruitment, learning and development (L&D) and performance management.
Key benefits include improved hiring accuracy, personalised employee development and data-driven performance evaluation. The article emphasises the importance of ethical AI use, addressing concerns around bias, data privacy and the need for human oversight.
India is emerging as a leader in AI adoption in HR, especially in sectors like information technology (IT) and small to mid-sized enterprises. However, challenges such as workforce readiness, upskilling and change management remain critical for successful implementation.
The article concludes that while AI offers unprecedented efficiency and personalisation, its integration must remain rooted in ethical, inclusive and human-centric practices.
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