Abstract
Several advances in technologies have enabled teams to work outside of the conventional physical workspace. Widespread changes in the nature of work due to the technologies have enabled productivity between teams that are dispersed and contributing to an emerging digital economy. At the same time, it is hard to ignore the sociological and human resource impact of such teams, and the conditions that they are subjected to in the form of digitally-enabled teams, or as this article articulates, global virtual teams (GVTs). Taking an observer’s view this article explores the process of learning and knowledge transfer in GVTs and proposes a framework for minimising stress and maximising outcomes from virtual teams.
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