Committee on Quality of Health Care in America, Institute of Medicine. Crossing the Quality Chasm: A New Health System for the 21st Century. Washington, DC: National Academy Press, 2001.
2.
MarjouaYBozicKJ. Brief history of quality movement in US healthcare. Curr Rev Musculoskelet Med2012 Dec; 5: 265–273.
3.
PorterME. What is value in health care?N Engl J Med2010; 363: 2477–2481.
FentonJJJerantAKravitzRL, et al.Reliability of physician-level measures of patient experience in primary care. J Gen Intern Med2017 Dec; 32: 1323–1329.
PanagiotiMKhanKKeersRN, et al.Prevalence, severity, and nature of preventable patient harm across medical care settings: systematic review and meta-analysis. Br Med J2019; 366: l4185.
BaloghEMillerBBallJ. Improving Diagnosis in Health Care. Washinton, DC: National Academies of Sciences, Engineering and Medicine. National Academies Press, 2015. (https://www.ncbi.nlm.nih.gov/books/NBK338596/ (accessed 8 November 2024).
11.
HallKKShoemaker-HuntSHoffmanL, et al.Making Healthcare Safer III: A Critical Analysis of Existing and Emerging Patient Safety Practices [Internet]. Rockville, MD: Agency for Healthcare Research and Quality (US), 2020 Mar. 1. Diagnostic Errors. https://www.ncbi.nlm.nih.gov/books/NBK555525/ (accessed 8 November 2024).
12.
CasalinoLPGansDWeberR, et al.US Physician practices spend more than $15.4 billion annually to report quality measures. Health Aff (Millwood)2016; 35: 401–406.
13.
SaraswathulaAMerckSJBaiG, et al.The volume and cost of quality metric reporting. JAMA2023 Jun 6; 329: 1840–1847.
14.
CarmagoFMassagoMBonfimS, et al.Cross-cultural adaptation and psychometric evaluation of the Emergency Medical Services Safety Attitudes Questionnaire in the Brazilian context. J Patient Safety Risk Manage 2024 Dec; 29: 283–291.
15.
BagatiniABumaguinDArdaisA, et al.The relationship between burnout syndrome and emotional intelligence in anesthesiologists during the COVID-19 pandemic: a cross-sectional study. J Patient Safety Risk Manage 2024. https://doi.org/10.1177/25160435241255925.
16.
DoransJWebberJMylesS, et al.Patient perspectives of a fall leading to emergency department visit during the COVID-19 pandemic: A qualitative study in Northern Ontario. J Patient Safety Risk Manage 2024 Dec; 29: 274–282.
17.
HarttCWeigandHMacDonaldA, et al.Pharmacists’ perceptions of error reporting system.J Patient Safety Risk Manage2024 Dec; 29: 268–273.
18.
EghbaliTAhmadiNDehghanM, et al.View of intensive care units nurses toward factors related to missed nursing. J Patient Safety Risk Manage2024 Dec; 29: 292–297.