Abstract
Purpose
Our aim was to understand the decision making of patients in hospital who wanted cardiopulmonary resuscitation despite low probability of benefit.
Methods
We included patients admitted to general medical wards who had a low chance of surviving in-hospital cardiopulmonary resuscitation (CPR) and had an order in the chart to administer CPR. We developed an interview guide to explore participants’ decision-making process, sources of information, and emotions associated with this decision.
Results
We developed 3 themes from the data. 1) “Life is worth living . . . for now”: Participants describe their enjoyment of life and desire to carry on in their current state. 2) “Making sense of CPR outcomes”: Participants saw CPR outcomes as binary, either they live, or they die; deciding not to receive CPR means choosing death. Participants were optimistic they would survive CPR and cited personal experience and TV as information sources. 3) “Decision process”: Participants did not engage in shared decision making. Instead, they were asked a binary yes/no question with no reflection on their values or discussion about harms or benefits.
Limitations
The probability of successful CPR in our sample is unknown. Findings may be different in a population who is imminently dying but still requesting CPR.
Conclusions
Participants chose CPR because they perceived life as worth living and CPR as a chance worth taking. Participants did not want to be left in a severely debilitated state but did not have accurate information about this risk.
Implications
Decision making about CPR in-hospital can be improved if it is grounded in accurate risk understanding and the patient’s values and wishes.
During cardiac arrest, cardiopulmonary resuscitation (CPR) can restart spontaneous circulation and prolong a person’s life, but it is rarely successful for seriously ill patients in hospital. For example, an 85-year-old person admitted for pneumonia who has dementia and other comorbidities has less than a 1% chance of surviving to discharge with intact neurologic function after in-hospital CPR.1,2 During serious illness when death is inevitable and time is short, most people express a wish for a peaceful end that does not include attempted CPR. 3 In contrast, others want all treatments administered to prolong life even if the probability of success is low. 4 For the medical team, being asked to administer CPR when it is unlikely to work can cause moral distress because they feel responsible for needlessly depriving their patient of a peaceful death.5,6 Often, there is uncertainty if the request for CPR is grounded in an accurate understanding of prognosis and a desire to prolong life or denial of mortality and misunderstanding of CPR outcomes. 7 To our knowledge, no research has explored the decision-making process of people in hospital who request CPR in the event of cardiac arrest despite very low probability of benefit. Our team previously completed a randomized control trial of a decision support intervention that presented hospitalized patients who had already decided they wanted CPR but had low probability of success with probabilities of harm and benefit and a values clarification exercise. 8 We found no difference between groups in the proportion who chose CPR. The present study was motivated by a desire to understand our negative result and to understand more broadly why some people choose CPR despite a low probability of benefit. Furthermore, understanding requests for treatments that offer little benefit could help clinicians engaging in shared decision-making conversations and improve design of standardized communication tools.
Our objective was to explore the decision-making process of people in hospital who request CPR despite a low probability of benefit. We performed semi-structured interviews with hospitalized patients with a high risk of death who had requested CPR in the event of cardiac arrest after they viewed a CPR video decision aid.
Methods
Approach and Researcher Characteristics
We used a qualitative descriptive approach with thematic analysis. 9 The team consisted of a qualitative methods expert (Y.L.), an internal medicine physician (D.K.), a decision scientist (P.W.), a psychologist (V.S.), and 2 trainees in nursing (T.A.) and internal medicine (K.L.). Our study was approved by the Ottawa Health Science Network Research Ethics Board.
Setting and Participants
Our study took place on the internal medicine wards of The Ottawa Hospital, a multisite tertiary care teaching hospital. We used the same inclusion criteria we used in our randomized controlled trial (RCT). Patients were approached if they had an order in their medical record placed during the current admission stating they would want CPR in the event of a cardiac arrest and had an elevated risk of death defined as 1) 55 y or older with 1 or more of a) severe chronic obstructive lung disease, b) congestive heart failure New York Heart Association class IV symptoms and left ventricular ejection fraction <25%, c) cirrhosis Child-Pugh class C liver disease, d) metastatic cancer or stage IV lymphoma, e) end-stage renal disease requiring dialysis or 2) any patient 80 y of age or older admitted to hospital from the community because of an acute medical or surgical condition. Others have used these criteria to define patients who are high risk of death. 10 We continued sampling until we had reached thematic saturation, with no new code or theme identified in 3 consecutive interviews. 11
Study Procedures
To replicate what happened in the intervention arm of our RCT and to ensure that patients had engaged in a decision-making process and understood the choice options, they were shown a 7-min CPR video decision aid that included the harms, benefits, and probabilities of surviving CPR. 8 Participants interviewed in hospital viewed the video immediately prior to being interviewed. Those who were already discharged were sent a link to the video to view prior to the interview. All interviews were audio recorded. The interview guide was developed to inquire about the decision process, sources of information used in the decision process, and emotions associated with this decision (Appendix 1). Prior to the COVID-19 pandemic, interviews were conducted in patients’ rooms. Once the pandemic began, research staff were not allowed in the hospital; therefore, patients were called after discharge and interviewed by phone.
Analysis
Interviews were transcribed in an orthographic format. We conducted a recursive, inductive thematic analysis using Braun and Clarke’s 12 6 steps to guide our process. A thematic analysis approach was selected, as the process foregrounds the understandings of experiences, thoughts, and behaviors of participants. 13
First, data familiarization was performed by Y.L. and K.L. Transcripts were read closely, with jot notes taken in margins about insights and theoretical hunches regarding potential themes and codes. Data familiarization also included listening to the audio files. This step was essential to understand how participants expressed themselves—tone of voice, pauses, or emotions not captured in transcripts were noted. Second, Y.L. and K.L. independently generated initial codes for 2 transcripts and held regular meetings to discuss topics in the data that could comprise a theme or a code. Next, K.L. and Y.L. developed a codebook based on coding 2 interviews independently and resolving meanings of codes through discussion with the full team. Once the codebook was generated, K.L. and Y.L. coded all interviews; meanings were discussed and finalized throughout 10 analysis meetings. During the theme-development phase, Y.L. created a list of candidate themes and illustrative quotes for team discussion. Y.L. incorporated feedback from the team about code meanings and which codes could be collapsed into themes and continued the process by reviewing and refining the themes and subthemes by further engagement with the data. Consensus on the finalized themes and subthemes was high, and discrepancies were resolved through discussion.
Results
We performed 13 interviews between December 2019 and October 2020. The mean age of participants was 78 y, and 10 (77%) were male (Table 1). Interviews lasted between 12 and 61 min. Three themes and 8 subthemes were developed from the data. The themes developed were 1) life is worth living, 2) CPR outcomes, and 3) decision process.
Participant Characteristics
Theme 1: Life Is Worth Living . . . for Now
This theme describes how participants’ choice for CPR is directly associated with their desire to continue living. Participants justify their choice by citing their good health and other facets of their lives that they wish to keep enjoying. However, some participants also expressed limits to these desires to keep living, stating that if CPR kept them alive but only as “a vegetable,” then they would not want it. Three subthemes were developed: 1) certainty of wanting CPR to prolong life, 2) patients’ current state of health and, 3) the “vegetable clause.”
Subtheme: Certainty of wanting CPR to prolong life
“Certainty of wanting CPR to prolong life” captures participants’ first response when asked if they want CPR. Most participants responded to this question without hesitation in their voices; their responses conveyed their conviction that they would want CPR to prolong their lives. They used declarative vocabulary such as “absolutely,”“definitely,”“of course,” and “it was a natural reaction.” One participant stated, . . . in the event before, they put me on the helicopter, they said, “you want resuscitating?” and I said, “of course I do!” It just came out like that. (P2)
Another participant, when asked about any thoughts that come to mind about their decision to opt for CPR, stated, . . . yeah, I have no thoughts. I just want them to do and do it [CPR]. (P5)
After having watched the 7-min video outlining the risks of CPR and being asked whether he would want CPR to keep him alive at all costs, another participant was steadfast in his decision, even knowing that CPR is unlikely to work: Oh, I’ll definitely want to have the intervention . . . absolutely, yeah. (P8)
The above quotes highlight that our participants have certainty in their decision and visceral reactions about CPR. They did not need any time to deliberate about what they want and were able to immediately give their answer. As P8 aptly stated, “It’s essentially life.” Similarly, P11 shared this sentiment, adding a quote from Shakespeare for emphasis: The prolongation of life, potentially or not at all. That’s assuming that the cardiac arrest was such that the heart would not revive itself within a short period of time. “To be or not to be,” if I were to paraphrase Hamlet. “To be or not to be.” (P11)
The participants were readily able to discuss their strong beliefs in CPR being an essential intervention for them despite being shown evidence that it may not be beneficial for them.
Subtheme: Patients’ current state of health
The second subtheme, “patients’ current state of health,” refers to their current state of health and activities they wish to keep doing. For instance, the following participant showcases what he can do: I still ride an ATV 4-wheeler. I hunt and fish. I do lots of walking when I can. I’ve already walked over to the heart institute this morning and get the whole, all the hallways back and forth. And I just climbed the stairs this week. Twice. (P6)
Here, the participant told the interviewer about the physical activities that he “still” engages in, implying that despite his current diagnosis, he can do many things, serving as his justification for opting for CPR. Similarly, another participant substantiated his decision to opt for CPR, saying, Well the decision that I am today, right now that I am telling you is based off the fact that I have been given a new life. I have already faced the adversity of death and I am most prepared for death. It’s not something that I [inaudible] over anymore. Living a new life is something that I know that if the opportunity is there, the fact that I have a new liver, I have a new strength and energy, if I went into cardiac arrest, I’ll certainly want CPR administered to me because I am living a new life and I am getting stronger every day, I’m rehabbing. It’s not like I’m critically ill and I’m not going to live. Those choices are all based on my health and well-being moving forward. (P8)
This participant had already experienced a severe medical setback in an earlier hospitalization, and at the time of the interview, he stated he had been “given a new life.” He therefore shared that because he is “rehabbing,” there is no reason not to choose CPR; his life is now “new” again. His experience with medical interventions is that they will improve his quality of life and even prolong it. Having undergone a medical intervention that had a successful outcome might have influenced his strong beliefs in the ability of medical interventions to improve his “health and well-being,” despite being shown outcomes that might contradict this belief. In a similar vein, another participant declared that even her physician was impressed with her heart health: And my doctor, the cardiologist, was quite astonished. He said, “You have a very healthy heart. Good as if you were 50.” And he said, “You’ve got no heart trouble at all.” So I mentioned it must be all those stairs I had to climb up—3 flights of stairs in my apartment. (P13)
This participant as well used their current health state as a justification for the appropriateness of CPR as an intervention. Due to their “very healthy heart,” CPR would of course be an intervention they would choose despite being shown contradictory evidence.
Subtheme: The vegetable clause
When probed further about the potential complications of CPR, some participants cited an exception to their decision for CPR: the “vegetable clause.” The “vegetable clause,” as coined in an opinion piece by Breu, 14 is a statement that means that the patient would not want CPR if it would leave them in a vegetative state indefinitely. Participants cite the “vegetable clause” as an undesired outcome of CPR.
I don’t want to be a vegetable living off machines. (P1) Because the chances of survival are less than 10%. They are not good. And then of course the outcome over that 10%, you could be a vegetable or something. Nobody wants to live their lives that way. You are trying to improve your life. You are not trying to take a step backwards. (P8) Like if I knew what the result was, that I was going to be a vegetable, okay, then I think . . . I would say no . . . if I’m told there’s a 100% probability of being a vegetable then that would scare me away from CPR. After that there’s degrees of disabilities maybe physical or mental and as those probabilities go up then the more scared I get of having CPR. (P9)
Furthermore, P10 shared that “surviving and being in a vegetative state” was the one thing that would scare him enough to decide against CPR. Participants were certain about two things: they want to prolong their lives, which they describe as currently fulfilling, and they do not want to be left in a vegetative state.
Theme 2: Making Sense of CPR Outcomes
This theme focuses on participants’ knowledge of the harms and benefits of CPR. The 3 subthemes are a) a binary outcome, b) personal knowledge and past experiences, and c) long-term outcomes.
Subtheme: A binary outcome
At a surface level, some participants understood CPR as having a binary outcome: live or die, as illustrated in the quotes below: If you don’t have it, you are going to die. I mean, I love life, I love all aspects of life. . . . my feeling is that I should take every chance at life and if CPR is one of the things they offer and if they crack my chest it will heal, don’t you think? (P3) Well, the benefit is life. The risk is death. (P8) What would happen if it wasn’t successful? I simply wouldn’t recover. (P11) The alternative is death, basically, and unless you’re really ready to go. (P13)
As these quotes from participants demonstrate there was a belief that CPR led to either prolonging their life, or it was unsuccessful, and they would certainly die as a result of not choosing the intervention. There was the impression that saying no to CPR was choosing to die, and the alternative was that you would get to live longer with the administration of CPR. When answering questions about deciding to have the intervention, it was continually given as a stark binary choice between life and death. There was no discussion about the end of life what a good death would look like for that person.
Subtheme: Personal knowledge and past experience
While binary understandings are present in the data, participant knowledge of CPR does not end here. The second subtheme, personal knowledge and past experiences, is about personal experiences that inform decision making. For instance, one participant remembered his father, who endured CPR on several occasions: He had 2 quadruple bypasses. He was a miracle man on 2 legs. I mean they did CPR on dad more times than you can count on hands I think, over the course of 5 or 6 y. I remember going to the hospital and saying to mom, he’s never coming home. Sure enough, either a week or a month or however long later, there we were wheeling him out to the car. It was just unbelievable. That’s a first-hand experience of someone that was in the family that had CPR and CPR saved his life on many occasions. (P8)
We can infer from this participant that his father’s experience with CPR informed his knowledge of CPR outcomes—that CPR “worked” several times on his father, defying his expectations that his father would not be returning home.
Participants’ knowledge came from sources outside their personal experiences, including media portrayals of CPR, as claimed by the following participant who declared, Oh, I know a lot [about CPR] because I always watch [inaudible] hospital on TV and they do everything. (P4)
Media portrayals, specifically medicalized drama television shows, were used as a knowledge base by participants when they were asked about their personal understanding of CPR and its implementation.
Subtheme: Long-term outcomes
The third subtheme, “long-term outcomes of CPR,” offers a more nuanced picture of participants’ understandings that extend beyond the binary perceptions they expressed initially. One participant explained, Well there are the medical complications that may exist because of the condition you are living with at the time. People like myself, kidney issues or liver issues or whatever. There is a lot of potential areas of concern than having CPR done and how CPR will affect the outcomes. But I don’t know. (P8)
It is evident that the participant is aware there are complications from CPR based on the person’s comorbidities; the participant appears to be aware that CPR is a more complex intervention than just being “brought back to life” and carrying on. This is supported by another participant who mused about CPR outcomes: Well, the heart starts beating hopefully it gets its own oxygen naturally, and the brain has been preserved so that you haven’t lost your, you know crucial parts of the brain. Hopefully you have a normal life again. That’s what I hope happens. It may or may not happen in all cases. There are a lot of different conditions and complications. (P13)
The participant spoke about what she “hopes” will happen during and after CPR in an ideal situation to preserve cognitive function and resume life as usual. However, she admitted that this may not happen. Participants considered their current health status and what their health status may be in a future state, as shown here: Well, my attitude on that is CPR, it depends on a whole bunch of other things, including the status of my health at the time. Whether I was completely disabled or near being disabled. And so on, in which case what is the point of the CPR? (P11)
Theme 3: Decision Process
Participants described brief and rushed decision making in the hospital. Consent for CPR was treated casually by physicians. The 2 subthemes are a) critique of the decision-making process b) and CPR is worth a try.
Subtheme: Critique of the decision-making process
Participants criticized the decision-making process. Many thought it was too fast for meaningful consideration or discussion: They [healthcare providers] are standing in front of you with a consent form, although that time I didn’t sign anything because of COVID but you only have about 20 s to figure it out . . . so it’s all based on the first thing that comes to your mind that is most important to you. (P8)
This participant went on to describe the process: They didn’t really tell me much about it other than the fact that in the event they had to administer CPR, what will my position be in terms of acknowledging do I want it or . . . at the time you are lying in the bed, you are sick, you are not necessarily as I was, with it because your kidney, your brain, your liver function is just about finished. And you are having to make a decision. . . . I wasn’t in the position to start weighing all my medical elements because I didn’t understand them. (P8)
The participant’s recollection of his experience being asked about CPR illustrates that he would have appreciated engaging in a decision-making process, but given the time pressure and his illness, his answer resembled a “reflex.” It is also crucial to note that the participant recognized that there needed to be time to “weigh” different factors before deciding but that he did not understand what these factors might be, given the rushed process and lack of information.
Another participant echoed this reaction, stating that he did not know if he was asked: So, in the whole thing maybe I was asked, and it was like an automatic response. I don’t recall. (P9)
Similar to P8, this participant indicated that his response to the CPR question was “automatic”; he also stated that there was “no discussion” about options, harms, or benefits but that he would have liked to have had “a discussion with the doctor about the pros and cons or something like that” (P9).
Other patients commented on the rapid decision making, or lack of decision making, with little opportunity to consider the harms and benefits: Oh, I didn’t go through any steps. It was a direct thing . . . it was a pretty direct line. Heart stops, you want to get it going again, CPR can help. (P13) They didn’t talk about CPR. . . . I don’t remember talking about that. (P4) Well again I don’t want the negative outcome, I don’t know. There was not much thinking at this stage. (P9)
The questions in the interview guide assumed that participants had gone through “steps” to decide about CPR; however, the above quotes suggest there were no steps and, in turn, no thoughts held or remembered by participants in those moments. We can only surmise that the process was in fact not “a process” but rather a simple “yes or no” question, to which participants summoned their natural instinct to keep living and responded “yes,” emphasized by this participant: Yeah, it was a pretty short task you know I mean it’s kinda, the decision is sort of hope versus no hope, or possible positive outcome versus never thought of the other side. (P9)
Subtheme: Worth a try
Since participants perceived the decision-making process as a binary question rather than an opportunity to discuss harm and benefits, the second subtheme, “worth a try,” is not surprisingly the only rationale they could give for their decision. Being hemmed in by a “yes” or “no” question with no space to consider what opting for CPR would mean beyond the intervention led to a trite form of reasoning. Some participants conceded that, despite the low odds, it would still be worthwhile to have the intervention: There’s a better than a 5% odd of surviving. I mean surviving in a reasonably good condition. . . . I figure it is worth trying. . . . Oh, and I don’t have any reason not to say yes. I’m going to say it seems to be a fair-ish moderately fair odds of surviving. . . . I suppose any odds are better than none. (P12)
Similarly, the following participant believed that regardless of her age and the odds, CPR is worth a try: I wish I knew that it had a greater degree of success, but even though I know it’s only 18% for people probably in my category, or it might be a little lower ‘cause I’m 81, it’s a chance of getting back to a normal life and you know, why wouldn’t anybody want to have it done? . . . there were always a few that didn’t come through it well, but that’s not a reason not to try it as far as I’m concerned. (P13)
The subtheme “worth a try” illustrates the type of reasoning that patients are confined to due to the paucity of good information on the risks and benefits of CPR and discussions with their care providers. Thus, the binary answers from patients mirror the binary question and rushed process.
Discussion
We performed semi-structured interviews with seriously ill patients in hospital who requested CPR in the event of cardiac arrest to understand their decision process. We developed 3 themes. “Life is worth living . . . for now” describes what people enjoy about their lives and their desire to continue living. “Making sense of CPR outcomes” describes what people think happens after CPR. The question of CPR is not only a question about the intervention but also, according to participants, a question about whether they want to live or die. Participants equate CPR with life and no CPR with death. Many think that the outcome of CPR is binary, live or die; personal experience and television are powerful sources of information about CPR outcomes; and some people understand that surviving CPR does not necessarily mean full recovery. Lastly, the “decision process” theme describes an absence of a process for most patients. Patients received little guidance in decisions about CPR leading many to rationalize their choice for CPR, saying it is “worth a try.”
Patients in our study chose CPR because they had a good quality of life and wanted to keep living. CPR was understood as an intervention to prolong life with few risks aside from dying, which is guaranteed if CPR is not attempted. This is not true. Between 5% and 52% of people who survive in-hospital CPR have severe cognitive impairment at discharge, a state that some would describe as “being a vegetable” and consider worse than death.15–17 Participants in our study expressed that they would not want to be a “vegetable,” but there was little exploration of what this meant to them, presumably they would not want to have severe neurologic impairment that left them unable to interact with the world. No participants discussed how likely they thought this outcome was or mentioned lesser states of disability after CPR.
Participants watched a CPR video decision aid with icon arrays to visualize the harms and benefits of CPR prior to the interview but cited personal experiences and media portrayals of CPR as their information sources. This could be because the interview guide asked about personal experiences with CPR, but the interviews contained almost no reference to information in the video. CPR success rates in TV shows and movies are higher than reality and rarely do justice to how traumatic true CPR often is.18,19 The importance placed on personal experience and media portrayals is not easily overcome with an icon array depicting the probability of surviving with intact neurologic function.
It is concerning that patients did not describe shared decision making or any discussion of the harms and benefits of CPR with their health care provider. 20 Decisions about in-hospital CPR are unique because they are about a future event that may never occur, and if it does, the patient will not have the capacity to engage in shared decision making at the time. Most medical decisions involve choosing between options that can be immediately acted on. Because CPR is not needed for most patients in hospital, it is often reasonable to defer a thorough discussion of the harms and benefits until there is a diagnosis that is likely to end their life. Furthermore, patients may think discussions are not necessary if they have already completed an advance directive that lays out their wishes. 21 Moreover, discussions about CPR can be scary for patients and can damage patient-physician trust, especially when meeting for the first time. Conversely, for patients like those in our study who have a high risk of death, complete lack of shared decision making about CPR poses a risk of catastrophic discordance between the patient’s wishes and the treatment administered. 22 Even though most patients will not require CPR while in hospital, the risks of administering CPR or allowing death against a patient’s wishes are grave. The solution is honest communication of the harms and benefits of CPR during the consent discussion with every patient, guided by an understanding of goals, values, and fears.23,24
We selected patients who had an elevated risk of death with the expectation that some would describe being “tired of life” 25 or have severe symptoms that make the prolongation of life undesirable, but this is not what we heard. Being “tired of life” is a well-described phenomenon in which people feel that life is complete and no longer worth living, but participants told us that their lives were full and rich, which explains why choosing CPR was an obvious choice. 26 CPR was seen as a choice between a full life and certain death. The only way to know if a patient sees their life as full of meaning or are ready for its end is to ask them, but this did not appear to happen for participants during their hospital stay. 27 Notably, there was no mention of natural or peaceful death as a benefit of deciding against CPR. No patients reflected on how they would want life to end when the time comes. The responsibility for this glaring omission falls on physicians who discuss wishes for CPR in isolation instead of engaging in the broader discussion about serious illness, death, and dying. The serious illness conversation guide is an evidence-based method to engage patients in these discussions by asking them about their illness understanding, goals, values, and fears. 24 Understanding each patient’s values, goals, and fears can allow a health care provider to make a patient-centered recommendation about CPR.
Limitations
Our inclusion criteria were designed to select patients who wanted CPR despite limited probability of benefit, but the probability of successful CPR for our sample is unknown, and participants did not think the probability was near 0. Explicit calculation of CPR success probability using a validated risk algorithm such as the GO-FAR score 1 would have allowed us to explore the accuracy of participants’ risk estimates and discordance between calculated risk and risk perception. Patients who request CPR despite a near 0% probability of success are likely rare and may express different motivations for choosing CPR than the participants in our study. Our sample was relatively small with only 13 patients, although we did reach thematic saturation. Lastly, our study took place at a single center entirely in English. Lack of cultural and linguistic diversity may influence results and limit generalizability.
Conclusions
Patients with a high risk of death choose CPR as part of their care plans because they want to continue living and see CPR as a chance worth taking. Participants were well enough to want to keep living. Participants did not describe any elements of shared decision making. CPR decisions can be more patient centered if we standardize sharing accurate information about CPR and listen to patients’ values, fears, and goals to make patient centered treatment recommendations.
Supplemental Material
sj-pdf-1-mpp-10.1177_23814683231168589 – Supplemental material for “To Be or Not to Be”—Cardiopulmonary Resuscitation for Hospitalized People Who Have a Low Probability of Benefit: Qualitative Analysis of Semi-structured Interviews
Supplemental material, sj-pdf-1-mpp-10.1177_23814683231168589 for “To Be or Not to Be”—Cardiopulmonary Resuscitation for Hospitalized People Who Have a Low Probability of Benefit: Qualitative Analysis of Semi-structured Interviews by Daniel Kobewka, Yasmin Lalani, Victoria Shaffer, Tolulope Adewole, Kiefer Lypka and Pete Wegier in MDM Policy & Practice
Footnotes
Appendix 1
Acknowledgements
Emily Hladkowicz contributed to this work by performing one of the interviews and coaching for the other team members performing interviews.
Presented at the Society for Medical Decision Making annual conference 2021, Toronto, Canada.
The authors declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
The authors disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: Financial support for this study was provided entirely by a grant from The Ottawa Hospital Academic Medical Organization. The funding agreement ensured the authors’ independence in designing the study, interpreting the data, writing, and publishing the report.
Author Contributions
D.K. and P.W. contributed to the conception, design, analysis, and drafting of the manuscript. V.S. contributed to the design of the work. T.A. contributed to data acquisition, analysis, and interpretation. D.L. and Y.L. contributed to the analysis. Y.L. drafted the manuscript. All authors critically revised the manuscript, approved the final version, and agree to be accountable for all aspects of the work.
Supplemental Material
Data Availability
The full coding scheme is available upon request from the authors.
References
Supplementary Material
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