Sexual Minority Young Adults’ Construction of Workplace Acceptance in the Era of Diversity and Inclusion

Abstract

In the United States, an increasing number of people have come to express support for sexual minorities in recent decades, and more employers have implemented policies that protect sexual minority workers’ rights. Yet, heteronormativity remains in many workplaces. Considering this ambivalent social context, we examined the extent to which sexual minorities today see their workplaces as accepting and how they develop such a perception. We used a symbolic interaction framework to analyze data from in-depth interviews with 50 sexual minority young adults. The analysis revealed a general tendency among respondents to describe their workplaces as accepting. They used several strategies to feel accepted, including interpreting colleagues’ behaviors positively, creating dramatic narratives of key events, drawing on existing knowledge about the industry, and overlooking potential microaggressions. We use these results to discuss how minority individuals derive a sense of acceptance in contemporary social institutions, which emphasize the importance of diversity and inclusion but show signs of persistent inequality.