Understanding Negative and Positive Gossip in the Workplace

Abstract

The social practice of workplace gossip has many implications for organizations and members. By using LMX theory, this study investigated positive and negative gossip types and their association with relational quality with supervisors and coworkers. Patterns of findings suggest a contagious quality of both forms of workplace gossip, such that positive supervisor gossip is highly related to positive coworker gossip; meanwhile, negative supervisor gossip is highly related to negative coworker gossip. Additionally, this study demonstrated a positive relationship between LMX and positive gossip as well as a positive relationship between perceived LMX injustice and negative gossip. Theoretical and practical implications are discussed.

Keywords

Workplace gossip leader-member exchange LMX injustice

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