Listening to LGBTQIA Individuals’ Pre-Employment Needs: A Mixed-Methods Positive Communication Study

Abstract

We listened to LGBTQIA individuals in this exploratory, mixed-methods, positive communication study to better understand preemployment needs from their point of view. Among the most frequently occurring needs LGBTQIA individuals sought in prospective employers were to feel (in order of prominence): “included,” “comfortable,” “safe,” “supported,” and “secure,” in organizations where employers “respected” and “communicated” “transparently” with all workers; qualities mentioned more often than “equal treatment” and “access to help.” Like all employees, LGBTQIA individuals begin to form (pre)employment communication understandings and practices starting with a first job (as teenagers) where early preemployment communication experiences can affect later employment communication practices. Implications for positive employment recruiting communication and for future positive employment communication practices with LGBTQIA individuals are offered.