Tracking CSR Communication Research Within the Chinese Context: A Systematic Literature Review

Abstract

Considering the globalization of corporate social responsibility (CSR), China has become an important and distinctive market for CSR practice and research. Communication, as a fast-growing subfield of CSR research, has made substantial contributions to the theorization of CSR yet has been dominated by Western contexts. To provide a contextualized view of CSR communication, this study systematically examined the 88 articles of CSR communication research published in peer-reviewed journals with a focus on the Chinese context. Findings revealed the unique characteristics of Chinese CSR and the status of Chinese CSR communication literature in terms of publication trend, authorship/institution, RQ/Hypothesis, research topics, research context, theoretical frameworks, and methodological approaches. In addition, this study identified gaps in the current Chinese CSR communication research. It offered directions for future development regarding strengthening conceptual development, innovating methodological approaches, and expanding research topics and scopes.

Keywords

corporate social responsibility (CSR)CSR communication China systematic review

Get full access to this article

View all access options for this article.

References

Adamczyk

(2022, June 10). Corporate governance in contemporary China in corporate social responsibility perspective. https://warsawinstitute.org/corporate-governance-contemporary-china-corporate-social-responsibility-perspective/

Aguinis

(2011). Organizational responsibility: Doing good and doing well. In Zedeck

(Ed.), APA handbook of industrial and organizational psychology, Vol. 3. Maintaining, expanding, and contracting the organization (pp. 855–879). American Psychological Association.

Aguinis

Glavas

(2012). What we know and don’t know about corporate social responsibility: A review and research agenda. Journal of Management, 38(4), 932–968. https://doi.org/10.1177/0149206311436079

Amor-Esteban

Galindo-Villardón

M. P.

García-Sánchez

I. M.

(2019). A multivariate proposal for a national corporate social responsibility practices index (NCSRPI) for international settings. Social Indicators Research, 143(2), 525–560. https://doi.org/10.1007/s11205-018-1997-x

Arrive

T. J.

Feng

Yan

Chege

S. M.

(2019). The involvement of telecommunication industry in the road to corporate sustainability and corporate social responsibility commitment. Corporate Social Responsibility and Environmental Management, 26(1), 152–158. https://doi.org/10.1002/csr.1667

Bartikowski

Fastoso

Gierl

(2021). How nationalistic appeals affect foreign luxury brand reputation: A study of ambivalent effects. Journal of Business Ethics, 169(2), 261–277. https://doi.org/10.1007/s10551-020-04483-8

Bortree

D. S.

(2014). The state of CSR communication research: A summary and future direction. Public Relations Journal, 8(3), 1–8. http://www.prsa.org/Intelligence/PRJournal/Vol8/No3

Carroll

A. B.

(1979). A three-dimensional conceptual model of corporate performance. Academy of Management Review, 4(4), 497–505. https://doi.org/10.5465/amr.1979.4498296

Carroll

A. B.

(1999). Corporate social responsibility: Evolution of a definitional construct. Business & Society, 38(3), 268–295.

10.

Castelló

Morsing

Schultz

(2013). Communicative dynamics and the polyphony of corporate social responsibility in the network society. Journal of Business Ethics, 118(4), 683–694. https://doi.org/10.1007/s10551-013-1954-1

11.

Cavalieri

Reis

Amorim

(2021). Circular economy and internet of things: Mapping science of case studies in manufacturing industry. Sustainability, 13(6), 3299. https://doi.org/10.3390/su13063299

12.

Cbcsd.org.cn. (2022). China Business Council for sustainable development. http://english.cbcsd.org.cn/

13.

Chapple

Herzig

Slager

R. C.

(2014). The dynamics of corporate social responsibility in Asia: A 6 country study. Academy of Management Annual Meeting Proceedings, 2014, 16813. https://doi.org/10.5465/ambpp.2014.16813abstract

14.

Chapple

Moon

(2005). Corporate social responsibility (CSR) in Asia: A seven-country study of CSR web site reporting. Business & Society, 44(4), 415–441. https://doi.org/10.1177/0007650305281658

15.

Chen

C. Y.

Lin

Y. H.

(2020). Persuasion effect of corporate social responsibility initiatives in professional sport franchise: Moderating effect analysis. PLoS One, 15(12), e0243579. https://doi.org/10.1371/journal.pone.0243579

16.

Chen

Y. R. R.

Cheng

Hung-Baesecke

C. J. F.

Jin

(2019). Engaging international publics via mobile-enhanced CSR (mCSR): A cross-national study on stakeholder reactions to corporate disaster relief efforts. American Behavioral Scientist, 63(12), 1603–1623. https://doi.org/10.1177/0002764219835258

17.

Chen

Y. R. R.

Hung-Baesecke

C. J. F.

Bowen

S. A.

Zerfass

Stacks

D. W.

Boyd

(2020). The role of leadership in shared value creation from the public’s perspective: A multi-continental study. Public Relations Review, 46(1), 101749. https://doi.org/10.1016/j.pubrev.2018.12.006

18.

Cheng

(2018). Looking back, moving forward: A review and reflection of the organization-public relationship (OPR) research. Public Relations Review, 44(1), 120–130. https://doi.org/10.1016/j.pubrev.2017.10.003

19.

Cheng

Chen

Y. R. R.

Jin

Hung-baesecke

(2019). When CSR meets mobile SNA users in mainland China: An examination of gratifications sought, CSR motives, and relational outcomes in natural disasters. International Journal of Communication, 13, 23.

20.

Cheng

Wang

Pan

(2022). The impact of CSR perceptions on employees’ turnover intention during the COVID-19 crisis in China. International Journal of Environmental Research and Public Health, 19(14), 8297. https://doi.org/10.3390/ijerph19148297

21.

Cheung

M. F. Y.

W. M.

(2021). The effect of consumer perceptions of the ethics of retailers on purchase behavior and word-of-mouth: The moderating role of ethical beliefs. Journal of Business Ethics, 171(4), 771–788. https://doi.org/10.1007/s10551-020-04431-6

22.

China Philanthropy Times. (2019). Practicing the Chinese way of corporate social responsibility - 2019 observation of Chinese CSR. http://www.gongyishibao.com/html/yaowen/17708.html

23.

Chu

S. C.

Chen

H. T.

Gan

(2020). Consumers’ engagement with corporate social responsibility (CSR) communication in social media: Evidence from China and the United States. Journal of Business Research, 110, 260–271. https://doi.org/10.1016/j.jbusres.2020.01.036

24.

Chu

S. C.

Lin

J. S.

(2013). Consumers’ perception of corporate social responsibility in the United States and China: A study of female cosmetics consumers. International Journal of Strategic Communication, 7(1), 43–64. https://doi.org/10.1080/1553118x.2012.711401

25.

Comfort

S. E.

Park

Y. E.

(2018). On the field of environmental communication: A systematic review of the peer-reviewed literature. Environmental Communication, 12(7), 862–875. https://doi.org/10.1080/17524032.2018.1514315

26.

Contini

Annunziata

Rizzi

Frey

(2020). Exploring the influence of Corporate Social Responsibility (CSR) domains on consumers’ loyalty: An experiment in BRICS countries. Journal of Cleaner Production, 247, 119158. https://doi.org/10.1016/j.jclepro.2019.119158

27.

Crane

Glozer

(2016). Researching corporate social responsibility communication: Themes, opportunities and challenges. Journal of Management Studies, 53(7), 1223–1252. https://doi.org/10.1111/joms.12196

28.

Crane

Matten

(2021). COVID-19 and the Future of CSR Research. Journal of Management Studies, 58(1), 280–284. https://doi.org/10.1111/joms.12642

29.

Dahlsrud

(2008). How corporate social responsibility is defined: An analysis of 37 definitions. Corporate Social Responsibility and Environmental Management, 15(1), 1–13. https://doi.org/10.1002/csr.132

30.

Dang

V. T.

Nguyen

Wang

(2020). Consumers’ perceptions and responses towards online retailers’ CSR. International Journal of Retail & Distribution Management, 48(12), 1277–1299. https://doi.org/10.1108/ijrdm-10-2019-0339

31.

Bhattacharya

C. B.

Sen

(2010). Maximizing business returns to corporate social responsibility (CSR): The role of CSR communication. International Journal of Management Reviews, 12(1), 8–19. https://doi.org/10.1111/j.1468-2370.2009.00276.x

32.

Edelman. (2015). 2015 Edelman Trust Barometer executive summary. https://www.scribd.com/doc/252750985/2015-Edelman-Trust-Barometer-Executive-Summary#

33.

Edelman. (2022). 2022 Edelman Trust Barometer. https://edl.mn/3rqOlx0

34.

Elving

W. J. L.

Golob

Podnar

Ellerup-Nielsen

Thomson

(2015). The bad, the ugly and the good: New challenges for CSR communication. Corporate Communications: An International Journal, 20(2), 118–127. https://doi.org/10.1108/ccij-02-2015-0006

35.

Firat

(2003). Information integration using contextual knowledge and ontology merging [Doctoral dissertation, Massachusetts Institute of Technology]. MIT Libraries. http://hdl.handle.net/1721.1/30013

36.

Fransen

(2013). The embeddedness of responsible business practice: Exploring the interaction between national-institutional environments and corporate social responsibility. Journal of Business Ethics, 115(2), 213–227. https://doi.org/10.1007/s10551-012-1395-2

37.

Geng

Lai

K. H.

Zhu

(2021). Eco-innovation and its role for performance improvement among Chinese small and medium-sized manufacturing enterprises. International Journal of Production Economics, 231, 107869. https://doi.org/10.1016/j.ijpe.2020.107869

38.

Golob

Podnar

Elving

W. J.

Ellerup Nielsen

Thomsen

Schultz

(2013). CSR communication: Quo vadis? Corporate Communications: An International Journal, 18(2), 176–192. https://doi.org/10.1108/13563281311319472

39.

Gong

Lyu

Wang

(2022). Impact of Chinese corporate social responsibility on purchase intention: Insights from traditional Chinese culture. Social Behavior and Personality: An International Journal, 50(3), 99–111. https://doi.org/10.2224/sbp.11174

40.

Graafland

Zhang

(2014). Corporate social responsibility in China: Implementation and challenges. Business Ethics: A European Review, 23(1), 34–49. https://doi.org/10.1111/beer.12036

41.

Harris

(2020). The impact of Covid-19 pandemic on corporate social responsibility and marketing philosophy. Journal of Business Research, 116, 176–182. https://doi.org/10.1016/j.jbusres.2020.05.030

42.

Hofstede

(2001). Culture’s consequences: Comparing values, behaviors, and organizations across nations (2nd ed.). SAGE.

43.

Høvring

C. M.

(2017). Corporate social responsibility as shared value creation: Toward a communicative approach. Corporate Communications: An International Journal, 22(2), 239–256. https://doi.org/10.1108/ccij-11-2016-0078

44.

Huang

(2020). Does internal control contribute to a firm’s green information disclosure? Evidence from China. Sustainability, 12(8), 3197. https://doi.org/10.3390/su12083197

45.

Huang

Surface

D. L.

Zhang

(2022). Corporate social responsibility and sustainability practices in B2B markets: A review and research agenda. Industrial Marketing Management, 106, 219–239. https://doi.org/10.1016/j.indmarman.2022.08.016

46.

ICCO (International Communications Consultancy Organisation). (2017, December 4). Media landscape in China: Social media as the most important source of collecting information. https://iccopr.com/media-landscape-china-social-media-important-source-collecting-information/

47.

Ihlen

Ø.

Bartlett

J. L.

May

. (2011). Corporate social responsibility and communication. In Ihlen

Ø.

Bartlett

J. L.

May

(Eds.), The handbook of communication and corporate social responsibility (pp. 3–22). Wiley-Blackwell.

48.

Jamali

Karam

(2018). Corporate social responsibility in developing countries as an emerging field of study. International Journal of Management Reviews, 20(1), 32–61. https://doi.org/10.1111/ijmr.12112

49.

Kim

(2019). Communication-mediated psychological mechanisms of Chinese publics’ post-crisis corporate associations and government associations. Journal of Contingencies and Crisis Management, 27(2), 182–194. https://doi.org/10.1111/1468-5973.12255

50.

Y. G.

Tao

Rim

(2022). Theoretical insights of CSR research in communication from 1980 to 2018: A bibliometric network analysis. Journal of Business Ethics, 177(2), 327–349. https://doi.org/10.1007/s10551-021-04748-w

51.

Karmasin

Apfelthaler

(2017). Integrated corporate social responsibility communication: A global and cross-cultural perspective. In: Diehl

Karmasin

Mueller

Terlutter

Weder

(Eds.), Handbook of integrated CSR communication. CSR, sustainability, ethics & governance. Springer. https://doi.org/10.1007/978-3-319-44700-1_14

52.

Khang

E. J.

(2012). Social media research in advertising, communication, marketing, and public relations, 1997–2010. Journalism & Mass Communication Quarterly, 89(2), 279–298. https://doi.org/10.1177/1077699012439853

53.

Kim

R. C.

Moon

(2015). Dynamics of corporate social responsibility in Asia: Knowledge and norms. Asian Business & Management, 14(5), 349–382. https://doi.org/10.1057/abm.2015.15

54.

Kim

(2019). The process model of corporate social responsibility (CSR) communication: CSR communication and its relationship with consumers’ CSR knowledge, trust, and corporate reputation perception. Journal of Business Ethics, 154(4), 1143–1159. https://doi.org/10.1007/s10551-017-3433-6

55.

Kim

(2022). The process of CSR communication—Culture-specific or universal? Focusing on mainland China and Hong Kong consumers. International Journal of Business Communication, 59(1), 56–82. https://doi.org/10.1177/2329488418805523

56.

Kim

Ferguson

M. T.

(2014). Public expectations of CSR communication: What and how to communicate CSR. Public Relations Journal, 8(3), 1–22.

57.

Kim

Ferguson

M. A. T.

(2018). Dimensions of effective CSR communication based on public expectations. Journal of Marketing Communications, 24(6), 549–567. https://doi.org/10.1080/13527266.2015.1118143

58.

Kim

(2017). Chinese consumers’ expectations of corporate communication on CSR and sustainability. Corporate Social Responsibility and Environmental Management, 24(6), 570–588. https://doi.org/10.1002/csr.1429

59.

Kim

(2021). Positive ripple effects of corporate leaders’ CSR donations amid COVID-19 on corporate and country reputations: Multi-level reputational benefits of CSR focusing on Bill Gates and Jack Ma. Public Relations Review, 47(4), 102073. https://doi.org/10.1016/j.pubrev.2021.102073

60.

Kochhar

S. K.

(2014). Putting community first: Mainstreaming CSR for community-building in India and China. Asian Journal of Communication, 24(5), 421–440. https://doi.org/10.1080/01292986.2014.905612

61.

Korschun

(2013). How virtual corporate social responsibility dialogs generate value: A framework and propositions. Journal of Business Research, 66(9), 1494–1504. https://doi.org/10.1016/j.jbusres.2012.09.011

62.

Lee

Yue

C. A.

(2020). Status of internal communication research in public relations: An analysis of published articles in nine scholarly journals from 1970 to 2019. Public Relations Review, 46(3), 101906. https://doi.org/10.1016/j.pubrev.2020.101906

63.

Leung

T. C. H.

(2019). Legitimacy-seeking strategies in the gambling industry: The case of responsible gambling. Sustainability Accounting Management and Policy Journal, 10(1), 97–125. https://doi.org/10.1108/sampj-04-2018-0121

64.

Lin

Yang

Y. W.

(2016). Does the stakeholders–corporate social responsibility (CSR) relationship exist in emerging countries? Evidence from China. Social Responsibility Journal, 12(1), 147–166. https://doi.org/10.1108/srj-01-2015-0018

65.

Xin

Chen

Ren

(2017). Corporate social responsibility, media attention and firm value: Empirical research on Chinese manufacturing firms. Quality & Quantity, 51(4), 1563–1577. https://doi.org/10.1007/s11135-016-0352-z

66.

Fetscherin

Alon

Lattemann

Yeh

(2010). Corporate social responsibility in emerging markets. Management International Review, 50(5), 635–654. https://doi.org/10.1007/s11575-010-0049-9

67.

(2019). Does CSR action provide insurance-like protection to tax-avoiding firms? Evidence from China. Sustainability, 11(19), 5297. https://doi.org/10.3390/su11195297

68.

(2015). On social responsibility of state-owned enterprises with Chinese characteristics [Doctoral dissertation, Jilin University]. CNKI.net. https://wap.cnki.net/touch/web/Dissertation/Article/10183-1015589390.nh.html

69.

Miao

Zheng

Tang

(2019). Corporate public transparency on financial performance: The moderating role of political embeddedness. Sustainability, 11(19), 5531. https://doi.org/10.3390/su11195531

70.

Lin

J. C.

Zhou

Leckie

(2021). Green brand communication, brand prominence and self–brand connection. Journal of Product & Brand Management, 30(8), 1148–1161. https://doi.org/10.1108/jpbm-04-2020-2874

71.

Lin

(2011). CRM practice in an emerging market: The case of china mobile. African Journal of Business Management, 5(16), 6957–6963. https://doi.org/10.5897/AJBM11.289

72.

Lin

(2019). Legitimating negative aspects in corporate social responsibility reporting: Evidence from China. IEEE Transactions on Professional Communication, 62(3), 263–278. https://doi.org/10.1109/tpc.2019.2913917

73.

Liu

Chen

Shao

(2019). Do CEO rhetorical strategies affect corporate social performance? Evidence from China. Sustainability, 11(18), 4907. https://doi.org/10.3390/su11184907

74.

Liu

Jia

(2011). Corporate social responsibility as a legitimate concern for Chinese enterprises: An analysis of media depictions. Public Relations Review, 37(3), 207–216. https://doi.org/10.1016/j.pubrev.2011.05.002

75.

Zhu

Wei

(2021). The relationships of communication intensity, CEO commitment, cause fit and media reputation: Evidence from Chinese marathon title sponsors. International Journal of Sports Marketing and Sponsorship, 22(2), 220–239. https://doi.org/10.1108/ijsms-11-2019-0130

76.

Luo

Kuang

(2021). Design of evaluation scheme for social responsibility of China’s transportation enterprises from the perspective of green supply chain management. Sustainability, 13(6), 3390. https://doi.org/10.3390/su13063390

77.

Marquis

Yang

(2014). Embracing shared value in China. China Policy Review, 7, 115–116.

78.

Matten

Crane

(2005). Corporate citizenship: Toward an extended theoretical conceptualization. Academy of Management Review, 30(1), 166–179. http://www.jstor.org/stable/20159101

79.

Matten

Moon

(2008). “Implicit” and “explicit” CSR: A conceptual framework for a comparative understanding of corporate social responsibility. Academy of Management Review, 33(2), 404–424. https://doi.org/10.5465/amr.2008.31193458

80.

Miles

M. B.

Huberman

A. M.

Saldaña

(2018). Qualitative data analysis: A methods sourcebook. SAGE.

81.

Moir

(2001). What do we mean by corporate social responsibility? Corporate Governance: The International Journal of Business in Society, 1(2), 16–22. https://doi.org/10.1108/eum0000000005486

82.

Morsing

Schultz

(2006). Corporate social responsibility communication: Stakeholder information, response and involvement strategies. Business Ethics: A European Review, 15(4), 323–338. https://doi.org/10.1111/j.1467-8608.2006.00460.x

83.

Ngai

C. S. B.

Singh

R. G.

(2021). Operationalizing genuineness in CSR communication for public engagement on social media. Public Relations Review, 47(5), 102122. https://doi.org/10.1016/j.pubrev.2021.102122

84.

Nguyen

Bensemann

Kelly

(2018). Corporate social responsibility (CSR) in Vietnam: A conceptual framework. International Journal of Corporate Social Responsibility, 3(1), 1–12. https://doi.org/10.1186/s40991-018-0032-5

85.

Örtenblad

(2016). Conclusions, a contingency model of CSR and recommendations for further research. In Örtenblad

(Ed.), Research handbook on corporate social responsibility in context (pp. 387–400). Edward Elgar Publishing.

86.

Park

Kim

S. Y.

(2022). Consumer empowerment in corporate social responsibility: The effect of participatory CSR on company admiration and word-of-mouth communications. Corporate Communications: An International Journal, 27(2), 346–367. https://doi.org/10.1108/ccij-02-2021-0025

87.

Park

Jiang

(2020). Signaling, verification, and identification: The way corporate social advocacy generates brand loyalty on social media. International Journal of Business Communication. Advance online publication. https://doi.org/10.1177/2329488420907121

88.

People.cn. (2013). The social responsibility and characteristics of private companies. http://scitech.people.com.cn/n/2013/0702/c1057-22038540.html

89.

Peppas

S. C.

T. T.

(2007). A cross-cultural assessment of attitudes of business students toward business ethics: A comparison of China and the USA. Chinese Management Studies, 1(4), 243–256. https://doi.org/10.1108/17506140710828523

90.

Phillips

Hardy

(2002). Discourse analysis: Investigating processes of social construction. SAGE Publications.

91.

Pisani

Kourula

Kolk

Meijer

(2017). How global is international CSR research? Insights and recommendations from a systematic review. Journal of World Business, 52(5), 591–614. https://doi.org/10.1016/j.jwb.2017.05.003

92.

Porter

M. E.

Kramer

M. R.

(2006). The link between competitive advantage and corporate social responsibility. Harvard Business Review, 84(12), 78–92.

93.

Radhakrishnan

Erbis

Isaacs

J. A.

Kamarthi

(2017). Novel keyword co-occurrence network-based methods to foster systematic reviews of scientific literature. PLoS One, 12(3), e0172778. https://doi.org/10.1371/journal.pone.0172778

94.

Raj

Kuznetsov

Arun

Kuznetsova

(2019). How different are corporate social responsibility motives in a developing country? Insights from a study of Indian agribusiness firms. Thunderbird International Business Review, 61(2), 255–265. https://doi.org/10.1002/tie.22016

95.

Ramasamy

Yeung

(2009). Chinese consumers’ perception of corporate social responsibility (CSR). Journal of Business Ethics, 88(S1), 119–132. https://doi.org/10.1007/s10551-008-9825-x

96.

Rim

Kim

Dong

(2019). A cross-national comparison of transparency signaling in corporate social responsibility reporting: The United States, South Korea, and China cases. Corporate Social Responsibility and Environmental Management, 26(6), 1517–1529. https://doi.org/10.1002/csr.1766

97.

Santa Soriano

Valdés

R. M. T

. (2021). Engaging universe 4.0: The case for forming a public relations-strategic intelligence hybrid. Public Relations Review, 47(2), 102035. https://doi.org/10.1016/j.pubrev.2021.102035

98.

Scherer

A. G.

Palazzo

(2007). Toward a political conception of corporate responsibility: Business and society seen from a Habermasian perspective. Academy of Management Review, 32(4), 1096–1120. https://doi.org/10.5465/amr.2007.26585837

99.

Scherer

A. G.

Palazzo

(2011). The new political role of business in a globalized world: A review of a new perspective on CSR and its implications for the firm, governance, and democracy. Journal of Management Studies, 48(4), 899–931. https://doi.org/10.1111/j.1467-6486.2010.00950.x

100.

Schultz

Castelló

Morsing

(2013). The construction of corporate social responsibility in network societies: A communication view. Journal of Business Ethics, 115(4), 681–692. https://doi.org/10.1007/s10551-013-1826-8

101.

Seo

Nah

(2020). Mapping communication research concerning North Korea: A systematic review (2000–2019). International Journal of Communication, 14, 1308–1330.

102.

Song

Dong

(2022). What do we know about CSR authenticity? A systematic review from 2007 to 2021. Social Responsibility Journal. Advance online publication. https://doi.org/10.1108/srj-07-2021-0276

103.

Song

Tolochko

Eberl

J. M.

Eisele

Greussing

Heidenreich

Lind

Galyga

Boomgaarden

H. G.

(2020). In validations we trust? The impact of imperfect human annotations as a gold standard on the quality of validation of automated content analysis. Political Communication, 37(4), 550–572. https://doi.org/10.1080/10584609.2020.1723752

104.

Sun

Jin

Yang

Zhao

(2018). Metaphor use in Chinese and American CSR reports. IEEE Transactions on Professional Communication, 61(3), 295–310. https://doi.org/10.1109/tpc.2018.2826759

105.

Tan

A. E.

(2012). Business under threat, technology under attack, ethics under fire: The experience of Google in China. Journal of Business Ethics, 110(4), 469–479. https://doi.org/10.1007/s10551-012-1494-0

106.

Tang

Gallagher

C. C.

Bie

(2015). Corporate social responsibility communication through corporate websites: A comparison of leading corporations in the United States and China. International Journal of Business Communication, 52(2), 205–227. https://doi.org/10.1177/2329488414525443

107.

Tang

(2009). Corporate social responsibility communication of Chinese and global corporations in China. Public Relations Review, 35(3), 199–212. https://doi.org/10.1016/j.pubrev.2009.05.016

108.

Tuan

Dalli

Gandolfo

Gravina

(2019). Theories and methods in CSRC research: A systematic literature review. Corporate Communications: An International Journal, 24(2), 212–231. https://doi.org/10.1108/ccij-11-2017-0112

109.

Van Eck

Waltman

. (2010). Software survey: VOSviewer, a computer program for bibliometric mapping. Scientometrics, 84(2), 523–538. https://doi.org/10.1007/s11192-009-0146-3

110.

Verk

Golob

Podnar

(2021). A dynamic review of the emergence of corporate social responsibility communication. Journal of Business Ethics, 168(3), 491–515. https://doi.org/10.1007/s10551-019-04232-6

111.

Waheed

Zhang

(2022). Effect of CSR and ethical practices on sustainable competitive performance: A case of emerging markets from stakeholder theory perspective. Journal of Business Ethics, 175, 837–855. https://doi.org/10.1007/s10551-020-04679-y

112.

Wang

Jia

Xiang

Lan

(2022). Social performance feedback and firm communication strategy. Journal of Management, 48, 2382–2420. https://doi.org/10.1177/01492063211042266

113.

Wang

Chaudhri

(2009). Corporate social responsibility engagement and communication by Chinese companies. Public Relations Review, 35(3), 247–250. https://doi.org/10.1016/j.pubrev.2009.04.005

114.

Wei

Ouyang

Chen

(2018). CEO characteristics and corporate philanthropic giving in an emerging market: The case of China. Journal of Business Research, 87, 1–11. https://doi.org/10.1016/j.jbusres.2018.02.018

115.

Wei

Jung

(2021). Benefit appeals and perceived corporate hypocrisy: Implications for the CSR performance of fast fashion brands. Journal of Product & Brand Management, 31, 206–217. https://doi.org/10.1016/j.jbusres.2018.02.018

116.

WoS. (n.d.). Advanced search field tags. https://images.webofknowledge.com/images/help/WOK/hs_advanced_fieldtags.html

117.

Chu

C. C.

Zhou

Tsai

S. B.

(2018). Diffusion of corporate philanthropy in social and political network environments: Evidence from China. Sustainability, 10(6), 1897. https://doi.org/10.3390/su10061897

118.

Zhu

(2021). The role of CSR engagement in customer-company identification and behavioral intention during the COVID-19 pandemic. Frontiers in Psychology, 12, 3171. https://doi.org/10.3389/fpsyg.2021.721410

119.

Xie

Riaz

Awan

T. M.

(2022). Different kettles of fish: Corporate social performance, media legitimacy, and corporate financial performance of Chinese firms. Journal of Environmental Planning and Management, 65, 2631–2656. https://doi.org/10.1080/09640568.2021.1975105

120.

Yang

H. T.

Yen

G. F.

(2018). Consumer responses to corporate cause-related marketing: A serial multiple mediator model of self-construal, empathy and moral identity. European Journal of Marketing, 52(9/10), 2105–2127. https://doi.org/10.1108/ejm-07-2017-0468

121.

(2020). Corporate environmentalism: A critical metaphor analysis of Chinese, American, and Italian corporate social responsibility reports. IEEE Transactions on Professional Communication, 63(3), 244–258. https://doi.org/10.1109/tpc.2020.3012728

122.

Bondi

(2017). The generic structure of CSR reports in Italian, Chinese, and English: A corpus-based analysis. IEEE Transactions on Professional Communication, 60(3), 273–291. https://doi.org/10.1109/tpc.2017.2702040

123.

Yuan

(2021). Comparing international communication of corporate social responsibility by Chinese and Korean firms on social media. IEEE Transactions on Professional Communication, 64(2), 154–169. https://doi.org/10.1109/tpc.2021.3064409

124.

Zaman

Jain

Samara

Jamali

(2022). Corporate governance meets corporate social responsibility: Mapping the interface. Business & Society, 61(3), 690–752. https://doi.org/10.1177/0007650320973415

125.

Zhang

Yang

(2021). Corporate social responsibility disclosure: Responding to investors’ criticism on social media. International Journal of Environmental Research and Public Health, 18(14), 7396. https://doi.org/10.3390/ijerph18147396

126.

Zhao

Qin

Zhao

Wang

Shi

(2020). Perception of corporate hypocrisy in China: The roles of corporate social responsibility implementation and communication. Frontiers in Psychology, 11, 595. https://doi.org/10.3389/fpsyg.2020.00595

127.

Zhong

Zhu

Zhou

(2020). CSR image construction of Chinese Construction Enterprises in Africa based on data mining and Corpus Analysis. Mathematical Problems in Engineering, 2020, 1–14. https://doi.org/10.1155/2020/7259724

128.

Zhu

Sarkis

(2016). Green marketing and consumerism as social change in China: Analyzing the literature. International Journal of Production Economics, 181, 289–302. https://doi.org/10.1016/j.ijpe.2016.06.006

129.

Ziek

(2009). Making sense of CSR communication. Corporate Social Responsibility and Environmental Management, 16(3), 137–145. https://doi.org/10.1002/csr.183

Supplementary Material

Please find the following supplemental material available below.

For Open Access articles published under a Creative Commons License, all supplemental material carries the same license as the article it is associated with.

For non-Open Access articles published, all supplemental material carries a non-exclusive license, and permission requests for re-use of supplemental material or any part of supplemental material shall be sent directly to the copyright owner as specified in the copyright notice associated with the article.

0.00 MB

0.02 MB