Spotlight on a Thought Leader in Business Communication: Joanne Yates—Business Communications’ Own Standard-Bearer

Bazerman C. (1988). Shaping written knowledge: The genre and activity of the experimental article in science. University of Wisconsin Press.

Bitzer L. (1968). The rhetorical situation. Philosophy and Rhetoric, 1, 1–14.

Devitt A. (1991). Intertextuality in tax accounting: Generic, referential, and functional. In Bazerman C. Paradis J. (Eds.), Textual dynamics of the professions: Historical and contemporary studies of writing in professional communities (pp. 336–357). University of Wisconsin Press.

Giddens A. (1984). The constitution of society. Polity press.

Hyun-Gyung I. Yates J. Orlikowski W. (2005). Temporal coordination through genres in genre systems. Information, Technology, and People, 18(2), 89–119.

Miller C. R. (1984). Genre as social action. Quarterly Journal of Speech, 70(2), 151–167.

Orlikowski W. J. Yates J. (1994). Genre repertoire: The structuring of communicative practices in organizations. Administrative Science Quarterly, 39(4), 541–574.

Orlikowski W. J. Yates J. (2002). It’s about time: Temporal structuring in organizations. Organization Science, 13(6), 684–700.

Stein J. Yates J. (1983). Electronic mail: How will it change office communication? How can managers use it effectively? In Williams A. Beswick R. (Eds.), Information systems and business communication (pp. 99–105). American Business Communication Association.

Yates J. (1989). The emergence of the memo as a managerial genre. Management Communication Quarterly, 2(4), 485–510.

Yates J. (1993). Control through communication: The rise of system in American management (Vol. 6). JHU Press.

Yates J. Murphy C. N. (2019). Engineering rules: Global standard setting since 1880. JHU Press.

Yates J. Orlikowski W. J. (1992). Genres of organizational communication: A structurational approach to studying communication and media. Academy of Management Review, 17(2), 299–326.

Yates J. Orlikowski W. J. (2002a). Genre systems: Chronos and kairos in communicative interaction. In Coe R. Lingard L. Teslenko T. (Eds.), The rhetoric and ideology of genre: Strategies for stability and change (pp. 103–121). Hampton Press.

Yates J. Orlikowski W. J. (2002b). Genre systems: Structuring interaction through communicative norms. The Journal of Business Communication, 39(1), 13–35.

Yates J. Orlikowski W. J. (2007). The PowerPoint presentation and its corollaries: How genres shape communicative action in organizations. In Zachry M. Thralls C. (Eds.), Communicative practices in workplaces and the professions: Cultural perspectives on the regulation of discourse and organizations (pp. 67–91). Taylor & Francis.

Yates J. Orlikowski W. J. Okamura K . (1999). Explicit and implicit structuring of genres in electronic communication: Reinforcement and change of social interaction. Organization Science, 10(1), 83–103.