AbbVie retained Design Science to gain an in-depth understanding of current in home pediatric drug-delivery practices by lay caregivers and to find opportunities for improvement. The central goal of the research was to provide a body of new information about users, use environments, and processes associated with pediatric drug dosing and delivery—information that can be used to help set requirements and to identify new opportunities.
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References
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Food and Drug Administration. (2016). Applying human factors and usability engineering to medical devices: Guidance for industry and Food and Drug Administration staff. Washington, DC: FDA.