Comparing Training Methods for a New Interactive Whiteboard

Abstract

The successful implementation of health information systems can be affected by various barriers ranging from technological, human, and organizational. Training is one of the most cited factors for successful implementation. The goal of this study was to evaluate the effectiveness of various training methods. The first two levels Kirkpatrick’s Four-Level Training Evaluation model were utilized to evaluate the training approaches for four groups: No training (control), training through an instructional booklet, training through a video tutorial and super-user training. Following training, participants answered a questionnaire about their impressions of the training and were asked to complete an exercise with an interactive whiteboard. The questionnaire suggested that users preferred super-user training. Based on the results of the exercise, there was a statistically significant difference between training methods in terms of the number of correctly answer questions. Super-user and video training were significantly better compared to the control group. There were no statistically significant differences in the amount of time it took to complete the exercise. Based on these results, super-user training is recommended.